August 2009
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JetBlue Shuffles its West Coast Routes While Virgin America’s Fortunes Improve
I have no doubt that this is merely coincidence, but it is certainly funny that at the exact same time Virgin America…
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Cranky on the Web (August 24 – 28)
United Aggressively Responds to “United Breaks Guitars Part 2” – BNET Part 2 of Dave Carroll’s musical crusade against United is out,…
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Are Coach Seats That Slide Forward a Good Thing?
The big thing at NBTA seems to be showing off seats. Dozens of airlines seemed to have brought their seats with them…
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British Airways Gives Away Business Opportunity Grants
I have to admit that I was quite skeptical when I was told that British Airways was going to launch the next…
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Talking about Wifi Onboard a Grumman Albatross
As I mentioned in my post last night, I was able to take a ride on a beautiful Grumman Albatross owned by…
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My First Wifi Flight
I didn’t expect my first wifi flight to be on a 1950s era Grumman Albatross, but sure enough, here I am. Here…
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AirTran, Alaska Airlines, American, Continental, Delta, JetBlue, Southwest, Technology, United, US Airways, Virgin America
An Onboard Wifi Update
I’m at the National Business Travel Association (NBTA) conference this week, and I spent awhile chatting with the folks at AirCell (provider…
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Continental’s Overnight Excursion in Rochester, Minnesota
I haven’t commented on the ridiculousness that is Continental #2816 yet, and I’ve received plenty of emails asking me why that hasn’t…
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Cranky on the Web (August 17 – 21)
Just a little heads up before we get to the weekly links … I’ll be at the National Business Travel Association NBTA…
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El Al’s New Low Economy Class Isn’t Revolutionary
Think of it as a new airline within an airplane. While many airlines in the past have really liked the idea of…
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“Southwest Sucks” Highlights the Complexity Involved in Airline Customer Service
I received an email from a reader who had a really poor experience flying Southwest. He wrote “Southwest Sucks” on his boarding…
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Family Airlines Gets Smacked by the DOT
In news that will surprise absolutely no one, the DOT has sent a letter to Family Airlines saying that it needs to…