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3 Links I Love: Basic Evolves, Lufthansa Design, a Very Crowded Market
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This week’s featured link: The Evolution of Basic Economy – an Update – VisualApproach.ioYou might be surprised to learn that airlines have started using Basic Economy in different ways since it started. This article looks…
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Five Airports, Four Islands, One Day of Hawaiian Flyin’ (Trip Report – Part 1)
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Three years ago, I took eight flights on Southwest within California without ever touching the same airport twice. Knowing I was spending a month in Hawai’i this summer, I thought I’d try to do the…
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Honoring the Flight Crews That Died 18 Years Ago Today
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It’s hard to believe that the terrorist act that completely turned our industry upside down is now old enough to vote. It’s been 18 years since that fateful day in 2001. As always, following the…
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Spirit Tries to Get Back on Track
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Spirit has been an airline on a mission. After years of forcing travelers to suffer through a poor operation and customer service indifference, the airline turned itself around. Under now-former CEO Bob Fornaro, Spirit became…
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Sabotage is Bad for the Union But Worse for American Airlines
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American Airlines and its mechanics have been locked in prolonged negotiations for years. Things escalated recently when the unions were slapped by a judge for engaging in an illegal job action, but that hasn’t solved…
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Cranky Dorkfest LAX 2019 Was One for the Record Books
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If you missed Cranky Dorkfest LAX yesterday, you really missed out. We had record participation with at least 250 people, several airline executives including our first CEO showed up, and the #CrankyDorkfest hashtag was trending…
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It’s Cranky Dorkfest LAX Today
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They day has arrived. Get ready for a full day of Cranky Dorkfest activities. If you’d like to follow along on Twitter, I’ll be posting using the #CrankyDorkfest hashtag. If you’re on the airfield tour,…
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3 Links I Love: The American MD-80 Edition
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American may not have had a 747 to retire like Delta and United, but the airline put together one heck of a tribute to its MD-80s on their last day in revenue service. Though I…
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The Cranky Flier Interview: Southwest’s Andrew Watterson Talks MAX, Newark’s Fall, and More
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Late August means it’s time for the International Aviation Forecast Summit, better known as the Boyd conference. For the third year in a row, I sat down with Southwest Chief Revenue Officer and EVP Andrew…
