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Recent Articles
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Cranky on the Web: New Ideas (Some Terrible) for Inflight Entertainment
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The future of in-flight entertainment may include gyms – Marketwatch Don’t let the title fool you. The future of inflight entertainment will NOT include gyms. But airlines are trying out some new things. My feelings…
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3 Links I Love: The Huge Importance of a Nonstop Flight, Marketing Premium Travel, Another 747 Tribute
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This week’s featured link: How Direct Flights Shape a City’s Fortunes – CityLab Oooh this is a fun one. They went and played with the data here and found that having a nonstop link is…
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With the New Terminal Approved, Southwest Sees Opportunity in Kansas City
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On Tuesday, Kansas City voters overwhelmingly approved a new single terminal at the airport. Though polls showed it could have been a nail-biter, it wasn’t. The residents came to their senses and decided to move…
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JetBlue to Vegas, Southwest Home (Trip Report)
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It’s only been a couple months since I was last in Vegas, but I had some meetings to attend so it was time to return. Though I thought about driving, I thought better of it…
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Singapore Makes A Move Toward Higher Luxury… And Higher Density On Its A380s
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When Singapore Airlines first launched its A380s a decade ago, it was quite the spectacle. Though people had long heard about the 800-seat capacity of the A380, Singapore rolled out a relatively-light 471-seat configuration. The…
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3 Links I Love: Air France’s Optimism, You Get What You Pay For, No More KLM Fokkers
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This week’s featured link: Interview: Air France-KLM CEO on Millennials and Unions of All Kinds – Skift Ever wonder what runs through the mind of the person who runs Air France/KLM? Wonder no more. Two…
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Kansas City Desperately Needs a New Terminal But That Hinges On a Vote Next Week
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There is no shortage of bad airport projects in the US. You know those airports, the ones that throw money into overbuilding palaces. (Exhibit A: the home of the scary bunny) But there are also,…
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American’s New Senior Vice President of Los Angeles Gives The Airline’s Vision for the City
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Back in May, Suzanne Boda was named American’s Senior Vice President of Los Angeles. The creation of this role was a visible symbol that the airline wasn’t about to back down from its dogged pursuit…
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Southwest Takes Me to Crankyfest Tahoe (Trip Report)
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Every Fall, we put together a gathering for Cranky Concierge employees so we can get together, talk shop, and have a little fun. We call it Crankyfest (not to be confused with Dorkfest). Since we…
