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Recent Articles
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Cranky on the Web: Dynamic Pricing’s Pros and Cons, More on JetBlue, Cranky Profiled
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To work, dynamic pricing must be transparent – Travel Weekly Ok, so technically I wasn’t quoted in this piece, but instead the author used quotes from a post I wrote recently. I enjoyed the column,…
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Mark Your Calendars: 2018 Dorkfest is on September 22
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I usually wait until June to set a date for Dorkfest, but many of you have asked if I could move things up. Yes, I can. Dorkfest is now set for September 22 this year,…
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JetBlue’s New SoCal Strategy: Shrink Long Beach, Grow Long Haul
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One of the biggest questions surrounding JetBlue has been what exactly it was going to do for its West Coast strategy. It was assumed that Virgin America was that strategy, but when Alaska won the…
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Air New Zealand, Virgin Australia Prepare for Battle as Joint Venture Ends
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It’s not often we see a joint venture unravel, but that’s exactly what’s happening across the Tasman as Air New Zealand has informed Virgin Australia that the party is over. Beginning October 28, the 8-year…
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Virgin America Has One More Day Before it Disappears and Alaska Is Prepared
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Virgin America’s time is almost up. After the last flight goes tomorrow night, April 24, the airline will officially be gone from the public eye. Starting Wednesday, all those Airbuses operate under the Alaska Airlines…
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Cranky on the Web: Rethinking Window Seats After Southwest 1380
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Window seat or aisle? After Southwest incident, some fliers think twice – CNN Money If you read the title of this post and rolled your eyes, then we’re in the same boat. When I got…
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3 Links I Love: Allegiant and the FAA Get Hammered, Rolls Royce Has Engine Problems Yet Again
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This week’s TWO featured links: I decided to feature two links this week, because they shine light on two sides of the same coin… Allegiant Air: The Budget Airline Flying Under the Radar – 60…
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Southwest’s Post-Accident Response Starts the Right Way, But The Road is Long
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At first, it seemed like a routine engine failure. Sure, the pictures coming off Southwest flight 1380 looked bad as did the panicked passenger response, but we’ve seen that plenty of times. It was only…
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Sun Country Earns the Cranky Jackass Award for Giving No Options to Stranded Customers
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When it comes to major weather problems, I’m a pretty forgiving person. Weather wreaks havoc on an airline, and recovery can be really difficult. But even if it takes a week, it’s still important for…
