United
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Be Wary of United.com Promo Codes
A distraught reader sent me a note yesterday about a bonus mile offer he received from United, and I thought it was…
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Cranky on the Web (April 5 – 9)
Even April Fools’ Can’t Stop Southwest Talking About Bag Fees – BNET If you haven’t seen Southwest’s April Fools’ joke, it’s a…
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Details Emerge on United’s New 777 Interiors
Well, well. It looks like the long-awaited reconfiguration of United’s 777s has begun and the first airplane will be put into service…
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The State of Denver International (Trip Report)
When Denver International Airport asked me if I wanted to participate on a panel at the State of DIA annual luncheon, I…
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Why Delta SkyMiles is Lagging as a Loyalty Program for Non-Elites
Many of our Cranky Concierge clients come to us looking for help using frequent flier miles. Though we don’t provide nearly the…
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Cranky on the Web (March 7-12)
Delta tries to land new JFK terminal – Crain’s New York Business I talk to Crain’s about why Delta needs do something…
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Cranky on the Web (February 16 – 19)
too fat to fly? know before you go – antibride Another day, another fat person is angry that they were bumped for…
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Cranky on the Web (February 8 – 12)
Social Media May be Hot, But It’s Not for Everyone – BNET I look at social media at the Singapore Airshow to…
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Frontier Adds Seven New Cities From Denver with One Thing in Common
The folks at Frontier announced their summer schedule yesterday, and there are a whopping 7 new cities joining the Frontier network. You…
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United Rolls Out One Way and Cash Plus Miles Awards
I had heard rumblings of this nearly six months ago, but now it’s official. United is offering one way award redemptions, and…
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Cranky on the Web (January 11-15)
US Airways Pilots Infighting Grows Worse by the Day – BNET It appears the US East pilots are tired of fighting the…
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Mesa Files Bankruptcy, Looks to Shrink By Nearly Half
Mesa Air Group has finally filed for Chapter 11 bankruptcy after a very long downhill slide. I imagine that there’s not a…