United
-
Continental and United Finally Announce Merger, Absolutely Nobody is Surprised
The Continental and United merger has finally been announced, and well, there are certainly more questions than answers at this point. I…
-
Be Wary of United.com Promo Codes
A distraught reader sent me a note yesterday about a bonus mile offer he received from United, and I thought it was…
-
Cranky on the Web (April 5 – 9)
Even April Fools’ Can’t Stop Southwest Talking About Bag Fees – BNET If you haven’t seen Southwest’s April Fools’ joke, it’s a…
-
Details Emerge on United’s New 777 Interiors
Well, well. It looks like the long-awaited reconfiguration of United’s 777s has begun and the first airplane will be put into service…
-
The State of Denver International (Trip Report)
When Denver International Airport asked me if I wanted to participate on a panel at the State of DIA annual luncheon, I…
-
Why Delta SkyMiles is Lagging as a Loyalty Program for Non-Elites
Many of our Cranky Concierge clients come to us looking for help using frequent flier miles. Though we don’t provide nearly the…
-
Cranky on the Web (March 7-12)
Delta tries to land new JFK terminal – Crain’s New York Business I talk to Crain’s about why Delta needs do something…
-
Cranky on the Web (February 16 – 19)
too fat to fly? know before you go – antibride Another day, another fat person is angry that they were bumped for…
-
Cranky on the Web (February 8 – 12)
Social Media May be Hot, But It’s Not for Everyone – BNET I look at social media at the Singapore Airshow to…
-
Frontier Adds Seven New Cities From Denver with One Thing in Common
The folks at Frontier announced their summer schedule yesterday, and there are a whopping 7 new cities joining the Frontier network. You…
-
United Rolls Out One Way and Cash Plus Miles Awards
I had heard rumblings of this nearly six months ago, but now it’s official. United is offering one way award redemptions, and…
-
Cranky on the Web (January 11-15)
US Airways Pilots Infighting Grows Worse by the Day – BNET It appears the US East pilots are tired of fighting the…