American
-
Cranky on the Web (July 6-9)
keep track of your miles in style – AntiBride.com The AntiBride liked my previous post about AwardWallet, so I tweaked it and…
-
Cranky on the Web (June 14-18)
ExpressJet’s New CEO Targets Costs to Fix the Airline. Duh – BNET ExpressJet’s new CEO is trying to make his mark by…
-
Cranky on the Web (June 1-4)
As the Regional Flight Market Shrinks, Airlines Need New Strategies to Survive – BNET Regionals have had a rough few years, and…
-
American’s Apparent Labor Peace with Rampers Appears to be a Sham
It’s been nearly two months since I last wrote about American here. Maybe it’s that they haven’t had much news or maybe…
-
Cranky on the Web (May 10 – 14)
New Tokyo Haneda Flights: Some Strange Choices, Courtesy of the Feds – BNET Flight awards were handed out by the feds for…
-
American Learns a Lesson in Communications (Or At Least, They Should)
I’ve written here before about the importance of good, quick communication when it comes to dispute resolution in the world of social…
-
Cranky on the Web (March 29 – April 2)
Now Departing: Delta Cuts Ties with Midwest Airlines – BNET Midwest and Delta are no longer going to be frequent flier buddies.…
-
JetBlue Partners with American; No This Isn’t an April Fools’ Joke
If I didn’t know better, I would have thought yesterday was April Fools’ Day. Why? Because American and JetBlue announced that they…
-
Cranky on the Web (March 15-19)
San Francisco Targets LAX In Fight for Connecting Travelers – BNET SFO wants Aussies and Kiwis to connect there instead of LAX.…
-
Why Delta SkyMiles is Lagging as a Loyalty Program for Non-Elites
Many of our Cranky Concierge clients come to us looking for help using frequent flier miles. Though we don’t provide nearly the…
-
Are Wholly-Owned Regionals Safer? (Ask Cranky)
The discussion about how safe regionals are has been top of mind since the Colgan Air crash in Buffalo last year. A…
-
Cranky on the Web (February 22 – 26)
First Class is Disappearing in Name Only – BNET Qantas is the latest to reduce First Class onboard, but it’s not really…