Brett
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American and Expedia Make Up as the Reservation System Model Crumbles
This hasn’t received a lot of attention amidst all the holes in airplanes and smoke in cockpits, but there was a huge…
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US Airways Lowers Fares in Rochester to See if It Can Make More Money, Build Political Capital
When I did airline pricing at America West a decade ago, I found that just about everyone I met thought they could…
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Cranky on the Web (March 28 – April 1)
Don’t let turbulence freak you out – CNN Out of the Office This week I tackle turbulence. It’s not going to kill…
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Topic of the Week: Ryanair Charges You So It Can Compensate Stranded Travelers
Ryanair is unhappy that it has to pay compensation under EU rules to people who are canceled or delayed even if it…
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What Happens After You Check Your Bag
Yesterday, I attended the official launch of a new inline baggage screening system in Delta’s Terminal 5 at LAX. After taking the…
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Iberia Launches LAX Flight, But Can We Really Thank American and British Airways?
Last night, I attended the launch of Iberia’s new flight from LA to Madrid. This has been hailed as a product of…
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Alaska Had a Bad Weekend But Shows How to Communicate When Things Get Ugly
If you were flying on Alaska Airlines this weekend, you had a rough go of it. The airline’s computer systems crashed and…
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Cranky on the Web (March 21-25)
Fuel hedging no guarantee for airlines – CNN Out of the Office Following up on last week, this week I wrote about…
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Topic of the Week: Vision’s Ongoing Sales
Once again, Vision Airlines has extended its fare sale for its new routes from the Florida Panhandle “due to overwhelming response.” I…
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United Announces Onboard Wifi, But It’s Hardly a Ringing Endorsement
Earlier this week, United announced that it will finally put wifi onboard about 200 of its airplanes. You would think that this…
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Is United Slowing Down Flights to Save Fuel? (Ask Cranky)
I’ve got a follow-up for an old Ask Cranky post today. In January, I wrote about why Delta might change flight times…
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Feeling the History at Washington National Airport
Last month when I flew in and out of Washington National Airport, it brought back a lot of memories. The airport has…