Brett
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JetBlue Orders New Airplanes, Focuses East
We already talked about the massive number of orders rolling in at the Paris Air Show this week, but there was one…
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Airline Fee Outrage is Just a Symptom of the Real Problem: The Brand
I’m sick and tired of people complaining about airline fees. You might think this means I’m going to defend the airlines and…
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Cranky on the Web (June 13 – 17)
Delay rule bumps up flight cancellations – CNN Out of the Office When I saw an article on CNN parroting the DOT’s…
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Topic of the Week: American Adds Tablets as Inflight Entertainment
American has decided to ditch its existing portable inflight entertainment system and go with the cooler Samsung Galaxy tablet instead. This may…
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Southwest’s First Scheduling Moves at AirTran Give Us Insight Into the Merger Plans
Earlier this week, Southwest publicly announced its first schedule changes for its new AirTran subsidiary. The changes, though small, give us a…
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UNITE HERE Strikes Back: Tries to Cover Bad Analysis By Insulting Cranky, Earns the Jackass
If you decide to put out bad analysis, as UNITE HERE did last week regarding Lufthansa complaints, and someone calls you on…
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Why I Wouldn’t Be Surprised to See Virgin America Acquire Frontier
This may sound crazy, but hear me out. There were two separate pieces of news last week concerning Virgin America and Frontier…
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Cranky on the Web (June 6 – 10)
Bin space and the airline boarding debacle – CNN Out of the Office This week, it’s time to take a look at…
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Topic of the Week: The New Cranky Jackass Award
This is just way too cool. A reader who asked to be identified as Johosofat had a project in his high school…
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When Statistics Attack: Union Report on Lufthansa Complaint “Spike” is Simply Misleading
One thing that’s certain is that you can make statistics say pretty much whatever you want to get your point across. That’s…
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Southwest’s Long DFW Goodbye and International Plans in Baltimore
There were a couple of completely unrelated pieces of news from Southwest that came out last week, but I decided to throw…