Brett
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Lufthansa Gets a Gold Star For Going Above and Beyond
I’m going to be taking United’s last 737 flight today from LAX to San Francisco and then I’m turning right back around,…
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How Did Those Northwest Pilots Miss the Airport?
It has been plastered all over the news, but I wanted to wait a little until we had more information on what…
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What I Told the Airline People at the Frequent Flier Conference
Thank you to everyone who commented, emailed, and tweeted about what you wanted to see from the airlines regarding loyalty programs. I…
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Cranky on the Web (October 19-23)
United Learns That Some People Don’t Want Free Upgrades – BNET United has now made upgrades free for all elites, but that…
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Southwest Boosts Denver and St Louis
I know I just wrote about Southwest yesterday, but the news keeps coming. This time, it’s not a new city but rather,…
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Tomorrow, I’m Telling Airline Marketing Folks What Customers Want – So What Do You Want?
I mentioned yesterday that I am attending the ARAC FFP Mega Event this week and that I’d be speaking tomorrow. Well, it…
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Southwest Announces Panama City (Florida, not Panama)
There is a lot of route news for Florida fans this week, but the biggest of all is that Southwest has announced…
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Attending the FFP ARAC Mega Event
I’ll be at the FFP ARAC Mega Event here in sunny Southern California tomorrow and Friday. We love our acronyms in this…
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Using Electronics on Takeoff, Standing Flight Attendants (Ask Cranky)
I have an Ask Cranky two-fer today as one reader had two semi-related questions to ask. Fortunately, I’ve got the answers (or…
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EU Reveals Unfortunate Preference for Legacy Carriers (Guest Post)
“The Cardinal” is back once again with another guest post here on Cranky Flier. I’ve been absolutely swamped with Cranky Concierge’s launch…
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Virgin America Tries Letting People Without Carry-Ons Board First
We’ve seen a million different boarding schemes over the years. First there was boarding by rows, then came group boarding, and now…
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Cranky on the Web (October 11-16)
Bloggers offer paid travel services – Washington Times Nicholas Kralev takes a look at my Cranky Concierge service as well as a…