Brett
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A Look at the New DOT Rules That Foreign Airlines Hate
Last week, the Department of Transportation (DOT) rolled out a bunch of new rules the are supposed to make the passenger flying…
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US Airways and American Sue Reservation Systems on Monopoly Claims
I’ve been following the fighting between American and the global distribution systems (GDSs) fairly closely here, but I’ve yet to comment on…
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Cranky on the Web (April 18 – 22)
Little planes get big seats – CNN Out of the Office This week, I take a look at why US Airways is…
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Topic of the Week: Airline Earnings (or Lack Thereof)
Airline earnings have started to roll in with American and United posting losses, Southwest and JetBlue barely squeaking out profits, and Alaska…
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You Can Now Follow Your Bag on Delta in Real Time, Like FedEx
We’ve been asking for this for a long time now, but the wait (at least for Delta passengers) is finally over. You…
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First Class on the Emirates A380, Featuring a Shower at 37,000 feet (Trip Report)
You’ve asked for Wednesday posts to come back, and now they’re going to – in a limited way. Some of you love…
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Frontier Reduces Change Fees, Allows Name Changes, and Generally Gets Customer-Friendly
Frontier rolled out a slew of changes last week, and most of them are very customer-friendly. In fact, these moves make it…
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Airlines Should Refund Bag Fees If Your Bags Don’t Arrive With You
Uh oh. It looks like the DOT has found something else they don’t like about airlines with which they want to get…
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Cranky on the Web (April 11-15)
In-flight entertainment following the times – CNN Out of the Office I remain convinced that one of these days, inflight entertainment will…
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Topic of the Week: JetBlue Goes Intra-Caribbean
Remember that post about how Spirit should move into the intra-Caribbean market? Looks like JetBlue is going to beat Spirit to the…
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Touring San Francisco’s New Terminal 2
San Francisco opens (or shall I say, reopens) Terminal 2 with Virgin America and American as residents today. I was able to…
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Aer Lingus Wants to be a Provider of Seats, Let Others Do the Rest
As usual, there was great discussion at the Phoenix Aviation Symposium last week, but one in particular grabbed me. Steven Kavanagh, Chief…