Brett
-
An Early Departure On an Aircraft with the New Delta Interior (Trip Report)
It was a busy but fun 10 days in Indiana, and I was exhausted. What better way to end a sleepless trip…
-
I Learn What It’s Like to Experience an Airport as a 70 Year Old
I get a whole lot of pitches from PR folks, and very few of them catch my eye. But about a month…
-
A Look Back at United’s Shifting Fleet
Sorry for the delay on this one, but it’s now time for the final chapter in the “look back” series. If you…
-
3 Links I Love: Keeping JetBlue Cool, American Talks Revenue, Why People Hate Flying
Skift CMO Interviews: JetBlue’s Biggest Challenge Is to Keep Being Cool – Skift There was a great interview in Skift this week…
-
A Goofy Southwest Crew Makes for a Great Ride (Trip Report)
The stereotypical “good” Southwest flight is one that runs on time with a crew that’s having a lot of fun. It’s been…
-
American Sadly Chooses Conformity Over Superiority With Its New Revenue-Based AAdvantage Program
American has been talking about revamping its AAdvantage program for some time now, but thanks to the merger with US Airways, the…
-
United Polaris and the Rise of the Branded Experience
By now you’re probably aware that United has launched an all-new Business Class which it is calling Polaris. This follows in the…
-
Cranky on the Web: JetBlue’s Short Short Scandal, United Polaris
JetBlue Defends Decision to Ask Passenger to Replace Booty Shorts Before Boarding Flight. Will the Incident Affect Its Brand? – Entrepreneur If…
-
3 Links I Love: Avianca for Sale, Qatar’s A380 Gate Problem, Delta’s Back in ExpertFlyer
This week’s featured link: United Continental, Delta Air Lines possible bidders for Avianca: WSJ – Reuters Ok, so we don’t know much…
-
Instead of Waiting for More TSA Funding, Delta is Betting $1 Million on Improving Efficiency
There’s been a lot of focus on the Transportation Security Administration (TSA) being underfunded lately. After all, those long lines could be…
-
My New York Times Piece On How More Regulation Would Make Flying Worse
Last week the New York Times approached me about contributing to its ongoing Room for Debate feature for the third time. (First…
-
3 Links I Love: Comfort+ Changes, Alaska Milk Run, and Fares Going Down
This week’s featured link: Delta Comfort+ now available as fare for flights to Asia and Latin America – Delta.com Delta started selling…