Brett
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Why Ben Smith Killed Joon Despite Loving a Similar Idea in His Last Job
You’ve likely heard that Air France has decided to mercifully put an end to its ridiculous Joon experiment. I hated pretty much…
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Cranky on the Web: More on Paid Seating
Airline seat selection fees: It’s pay to play – CNNThis paid seating thing just keeps getting attention. I spoke with CNN for…
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3 Links I Love: Fixing WestJet, Tip Your Flight Attendant, Aloha 767
‘We’ve just grown too big, too fast:’ CEO Ed Sims taps the brakes at WestJet – Calgary HeraldFor years people have said WestJet…
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Sun Country Grows Every Which Way
In recent history, Sun Country has been an afterthought. It was a small airline that during the best of times was marginally…
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The Most Popular Movies and TV Shows In the Air
I don’t remember this being a thing in the past, but airlines now seem to be releasing details on the most-watched entertainment…
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The Circle is Complete: ExpressJet’s Long Journey Ends Where It Began
It has been a long road for the regional carrier ExpressJet, but the recent announcement that ExpressJet would be acquired by United…
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Cranky on the Web: 2019 Air Travel Trends
How Air Travel Will Change in 2019 – WendyPerrin.comJust as was the case last year, I was asked to write up some…
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Herb Kelleher Has Left the Building
I very rarely write obituaries when someone in the industry dies, and for Herb Kelleher, founder and long-time president of Southwest Airlines……
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There Has to Be a Better Way to Handle Operational Disruption
I look forward to the week between Christmas and New Years being nice and quiet… but that didn’t happen this year. Why…
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2018 Flying Summary
I said I was going to leave North America in 2018, but that didn’t happen. For a variety of reasons (many work-related),…
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Reviewing Your 2018 Predictions and Making Your 2019 Picks
It’s the end of the year, and you know what that means. It’s time to look back at your predictions for 2018…
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Airlines We Lost 2018
As we wind toward the end of the year, it is time to take a look back on what we’ve lost in…