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Cranky on the Web (February 11 – 15)
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Airlines Are Not Secretly Plotting Against You – Conde Nast Daily Traveler Just a little rant about things people think airlines are doing to screw them, when in fact they aren’t. In the Trenches: The…
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Topic of the Week: What About Eagle?
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There’s plenty of talk about the American/US Airways merger, but there simply isn’t much at all about what will happen in the regional world. American Eagle remains in limbo. I spoke with Andrew Nocella, SVP…
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The American and US Airways Merger is Finally Announced, Here’s How Not to Screw This Up
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The day has finally come. Assuming the feds approve it, American and US Airways are now set to merge forming the real “new” American. You all know that I support this merger. Having come up…
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A Very Special Valentine’s Day Post Coming Soon
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It’s Valentine’s Day, so what better way to celebrate than announcing a mega merger? But as you all know, my posts go live at 345a every day, and American and US Airways aren’t supposed to…
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Get a Free Briggs & Riley Carry-On Bag With Your Worst Damaged Bag Story
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The full year 2012 baggage stats are out from the Department of Transportation (DOT) and the airlines had a good year. That doesn’t mean there weren’t a lot of delayed, lost, and damaged bags out…
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Don’t Be Afraid to Use Your Miles
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I don’t write about frequent flier miles too often, because a) there are plenty of others who focus on it day in and day out, and b) it doesn’t really interest me that much. But…
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Southwest Uses AirTran to Grow Flying in Memphis
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Southwest’s latest schedule is out, and guess who is paying attention to Memphis? It’s not technically Southwest yet, but Southwest is using its AirTran subsidiary to add destinations and flights in Memphis. As one airline…
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Cranky on the Web (February 4 – 8)
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In the Trenches: The Neglected Corners of the Business – Intuit Small Business Blog Though the concierge business is where I spend most of my time, there are other pieces that don’t get enough attention.…
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Topic of the Week: Delta and Starwood Crossover Awards
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Yesterday, Delta and Starwood Hotels announced crossover awards where elite members in each program get benefits in the other. What do you think? Would this make you more likely to use one or the other?…