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Delta Seems to Have Learned Nothing From Southwest’s 2022 Meltdown
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On July 19, the world learned the name CrowdStrike. That day, the company had uploaded a corrupted update to its clients’ computers that use the Windows operating system, and those computers immediately turned into bricks.…
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Cranky on the Web: The ULCC Cycle of Death, Southwest Seating
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Brian and I tackle what I’m now calling the ULCC cycle of death. I may have coined the term, but really, we’re just talking about how United feels about the ULCCs after its latest earnings…
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Cranky Weekly Review Presented by San Francisco Bay Oakland International Airport: Southwest Shakes Things Up, Delta Shirks Responsibility from Totally Not Self-Inflicted Operational Misadventure
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A New Era is Coming for Southwest Southwest Airlines dropped a bombshell on Thursday, confirming the worst-kept secret in the industry. The carrier plans to ditch its open seating policy and introduce extra legroom in…
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Southwest’s First Redeyes Arrive on Valentine’s Day
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It’s been talked about for eons, and now, it is actually happening. Southwest is going to start its first redeyes on February 13 with an arrival on Valentine’s Day in the first five markets. I…
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The Premium Boom Continues: The Race is On to Grow Short-Haul Opportunity
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As we discussed yesterday, in the long-haul market, premium upsell options have long been part of the game, but in the short-haul market, that has not been the case. It wasn’t all that long ago…
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The Premium Boom Continues: Airlines Learn From Long-Haul Success
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The announcements seem to be coming fast and furious. Coming out of the pandemic, people have shown a rapidly-increasing willigness to pay up for more comfort and a better experience on airplanes. This is nothing…
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Cranky Weekly Review Presented by San Francisco Bay Oakland International Airport: The Crowd Strikes Back, A Pair of Good Earnings Reports
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CrowdStrike Brings Airlines to Their Knees You may not have heard of CrowdStrike previously, but today it becomes a househould name as the company pushed faulty Microsoft updates that derailed IT systems around the globe,…
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Alaska Continues to Crush It In Summer, But It Has Winter Problems
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Alaska announced its Q2 earnings yesterday, and the results were predictably very good. The airline beat estimates and came through with a 15.8 percent margin while running a solid operation. Sure, Q3 guidance was softer,…
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Route Overlap is a Big Problem for US ULCCs
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There is much to be written on what has happened to the ultra low-cost carriers in a post-pandemic world. We will probably see some not-so-great results when Frontier and Spirit report Q2 numbers soon. While…
