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Recent Articles
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Excise Taxes vs. User Fees
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I know, I know. The subject does not exactly spark visions of enjoyment, but trust me, this is interesting, because it impacts how much you’ll pay when you fly. It’s that time again where the…
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Allegiant Plans Its Big Expansion in Phoenix and Ft Lauderdale
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Yesterday, the East Valley (that’d be Mesa/Chandler/Gilbert/Tempe – east of Phoenix) was jumping with joy after learning that their long-suffering airport, STBPMGA (that’s Soon-To-Be Phoenix-Mesa Gateway Airport), would become Allegiant’s fourth base after Las Vegas,…
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Delta’s SiteSeer Challenge
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Remember Delta’s SiteSeer? It’s been pretty quiet since they first launched the travel video site that I posted about here. Now they’ve come up with a pretty clever promotion to help build traffic to the…
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Brazil’s Blame Game
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Flash back to last year. In the days following the midair collision of the Gol 737 with an Embraer jet, there was a great deal of backlash within Brazil. The country was quick was to…
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Tonight’s Guest Host: Aunt Benét
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Instead of pointing you to the work of others today, I thought I’d get a real live guest poster to come to you. It’s all about service over here at The Cranky Flier. Today we…
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Lighten Things Up
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The rest of this week is pretty busy for me. My fiancée (yes, we’re now happily engaged) and I just closed on a house yesterday, and to top it all off, her parents are in…
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Fun with Fare Basis Codes
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Nothing like a little fun with fare basis codes to show my true dorkiness. A few years back, I worked in airline pricing for America West. There was something about arriving at work at 6a…
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Admin: Email Time Change
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Those of you who subscribe to the blog via email may have noticed it didn’t come at its regular time yesterday. That’s actually a permanent change thanks to requests from a couple of subscribers. Previously,…
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Problems with JetBlue’s Customer Bill of Rights
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There were mixed reactions when JetBlue introduced its Customer Bill of Rights after the Valentine’s Day problems earlier this year. Some thought it was adequate, but others didn’t think it went far enough. Thanks to…
