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Recent Articles
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JetBlue Demonstrates the Right Way to Increase Your Change Fee
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Just last month, United increased its change fee on domestic flights from $150 to $200 and I bashed the move. That, of course, didn’t prevent US Airways, Delta, and then American from following like sheep.…
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Cranky on the Web (May 13 – 17)
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In the Trenches: Setting Priorities – Intuit Small Business Blog There are a lot of projects I’d like to complete here at Cranky Concierge. But instead of trying to do them all, I need to…
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Topic of the Week: United’s Channel 9
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United announced it would pull inflight entertainment off its A319s and A320s when it puts new seats on the airplanes. That means that Channel 9, the channel that lets you listen to cockpit communications, will…
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Who the F*&@ is Lion Air?
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You may have heard the name Lion Air before, but chances are you’ve never flown the airline, a low cost carrier based in Jakarta, Indonesia. Lion has been known for a few things over its…
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Virgin America Loses More Money, Puts All Efforts on Going Public
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After 6 years of big losses, it looks like the time is finally coming for Virgin America to start making money or just go away. The airline decided to announce both fourth quarter 2012 and…
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What it Means When Southwest Says It Has De-Hubbed Atlanta
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When Southwest bought AirTran way back in 2010, all eyes were on Atlanta to see what the airline would do there at AirTran’s homebase and biggest hub. What followed was months of shrinking, but now…
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Cranky on the Web (May 5 – 10)
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Financial incentive plan could boost flights at ONT – Daily Breeze Ontario is trying to woo traffic now, and I was asked to comment. This is quite the reactive response from LAWA to stave off…
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Topic of the Week: Friday Free-for-All
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Last week, it was suggested that I try a Friday post without a topic; one where people can just discuss whatever is on their minds in the airline industry. So let’s take a swing at…
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Flying Like a Bird to Reduce Turbulence
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Ever since the dawn of time, man has dreamed of soaring like a bird… or something like that. Granted, we can all soar through the skies for very little money these days, but we aren’t…
