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Topic of the Week: What Does Orlando Say About Emirates’ Strategy in the US?
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Airlines add new routes all the time and I don’t blink an eye, but every so often something surprising happens. Emirates has announced daily service from Dubai to Orlando in September. This is on top…
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The First Big Test: How American and US Airways Prepared to Merge Their Frequent Flier Programs This Weekend
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In any airline merger, there are a million different things that have to come together and countless decisions to be made. But few of these things have a major customer impact. In the American/US Airways…
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Why Does United Change Its Flight Numbers So Often? (Ask Cranky)
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It’s time for another Ask Cranky question, and you United frequent fliers will probably be very interested in this one. Hey Cranky, Really curious about something; hoping you can answer it on your blog (or…
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The Argument That US Carriers Should Stop Complaining About Middle East Carriers and Compete on Product Is Garbage
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The fight between the US carriers and the Middle East carriers is just starting to ramp up, but people are quickly taking sides. As you saw in my lukewarm reception, I think there is merit…
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Cranky on the Web – Pricing Changes
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In the Trenches: Giving In to Peer Pricing Pressure – Small Business Center Cranky Concierge doesn’t price like traditional travel agents, but I’ve been rethinking whether that’s good or not.
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Topic of the Week: Mint Goes to the Caribbean
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JetBlue is taking its Mint product beyond just the New York-LA/SF routes. During the peak season, there will be weekly flights to Aruba and Barbados. What do you think about these additions? What do you…
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Spirit Explains Its First DOT Report Card, But Do You Agree With The Rationale?
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This month, for the first time, Spirit’s operational performance is included in the Department of Transportation Air Travel Consumer Report. The results aren’t as bad as you might expect, but they certainly aren’t great. Spirit,…
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If Anyone Will Make Low Cost Transatlantic Flying Work, It’s Probably Ryanair
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I can’t remember the first time we heard Ryanair chief Michael O’Leary talk about wanting to fly Transatlantic but it’s been something he’s talked about for years. And now, the board has officially voted to…
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The Big US Carriers Are Just Begging for Competition
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Every time I hear airlines talk about capacity constraint, my mind drifts to small town England. It’s not a real small town, actually. It’s the fictional small town of Sandford from the movie Hot Fuzz.…
