Airlines
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Virgin America’s Long Ground Delay Was Handled Well, Despite What You May Read
Another day, another long delay. The good news is that this one was actually handled well, despite what you might be hearing…
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Sun Country to Fly 737s to London
Holy head scratcher, Batman. Minneapolis-based Sun Country has decided to go intercontinental this summer with a flight from Minneapolis to London. There…
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Continental Ditches Free Food For Flights Under 6 Hours
Larry Kellner has only been gone as head of Continental for a couple months and already new CEO Jeff Smisek is making…
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Why Delta SkyMiles is Lagging as a Loyalty Program for Non-Elites
Many of our Cranky Concierge clients come to us looking for help using frequent flier miles. Though we don’t provide nearly the…
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Cranky on the Web (March 7-12)
Delta tries to land new JFK terminal – Crain’s New York Business I talk to Crain’s about why Delta needs do something…
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Air Jamaica’s Death Spiral Completes on April 12
It seems like just yesterday that I named Air Jamaica the saddest airline ever. It looks like that title will be short-lived.…
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Horizon Air CEO Weighs In On Whether Wholly-Owned Regionals are Safer
I wasn’t planning on revisiting regional airline safety again this quickly, but then I received an email in my inbox this weekend…
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Allegiant Buys ex-Thomson 757s for Hawai’i Flying, I’m Looking at Long Beach
The long-discussed rumors have finally come true. Allegiant, long loyal to the MD-80, is branching out. Starting later this year, they’ll start…
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Cranky on the Web (March 1 – 5)
Samoa and Arkansas Win Federal Air Travel Subsidies – BNET The winners of the Small Community Air Service Development Program grants are…
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Are Wholly-Owned Regionals Safer? (Ask Cranky)
The discussion about how safe regionals are has been top of mind since the Colgan Air crash in Buffalo last year. A…
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Cranky on the Web (February 22 – 26)
First Class is Disappearing in Name Only – BNET Qantas is the latest to reduce First Class onboard, but it’s not really…