Airlines
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Topic of the Week: Miami as a Gateway to Africa
We all know Miami is a great gateway for Latin America, but what about Africa? Scott Kirby, soon to be president at…
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Virgin America Actually Posts a Real Profit
Virgin America just released second quarter earnings, and guess what? The airline actually HAD earnings. Virgin America made a net profit of…
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JetBlue Rolls Out Its Next Generation Cabin
This week is the Global Business Travel Association’s (GBTA) big annual convention. Every year, the big corporate travel buyers and travel management…
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Spirit’s Move to Phoenix Sky Harbor Shows Competition is Alive and Well
I hope you enjoyed the guest posts last week. Our baby is happy and healthy, so it’s time for me to get…
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Topic of the Week: Delta Shuttles Goes to the West Coast
Delta announced yesterday that it will begin flying an hourly shuttle between LA and San Francisco, similar to what it has in…
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West Coast Flying: Delta’s 87-Year Heritage in Los Angeles (Guest Post)
Now that my daughter has arrived, I’m taking this week off. I’m happy to start the guest post parade with a visit…
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Next Level of American/US Airways Management Team is Much More Balanced
Over the last week or so, we’ve seen announcements from just about everyone in the new American/US Airways leadership team talking about…
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On United, Canceled and Delayed Flights, Lost Bags, and Deleted Reservations Create Ill Will (Tales From the Field)
We’ve had a lot of trouble when dealing with United lately at Cranky Concierge. Problems have ranged from severely delayed mileage redeposits…
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Checking In On Alaska Airlines (Not Literally)
It has been a very long time since I wrote about Alaska, and that’s a shame. After all, the airline has been…
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Cranky on the Web (July 15 – 19)
I’m excited to announce that I’ve been named to the Conde Nast Traveler Top Travel Specialist list for 2013 for urgent airline…
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Topic of the Week: The Coolest Looking Winglet
We’ve seen all different kinds of winglets over the years, but the new scimitar winglet United has started installing this week is…
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JetBlue Trials Five Fresh Food Options On Board, I Taste Them All
Way back in 2010, JetBlue rolled out a bunch of snack boxes, and I was less than impressed. JetBlue is an airline…