Air Canada
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Cranky on the Web: Recovery Thoughts, Frontier’s Middle Seat, Air Canada’s Refund Refusal, Change Fees
I sat down with Courtney Miller for a 35 minute discussion that ranged from Hawaii’s uniqueness to through on the recovery. Come…
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Air Canada’s Acquisition of Transat is a Forced Love Letter to Quebec
It’s been a month since Air Canada and Transat announced they were in exclusive merger negotiations. Now the deal has officially been…
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Air Canada Business Class Via Vancouver to London (A Cranky Travelogue)
Once I had finished with planning my Islay pilgrimage, I barely had enough time to get excited for the trip before it…
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Why Ben Smith Killed Joon Despite Loving a Similar Idea in His Last Job
You’ve likely heard that Air France has decided to mercifully put an end to its ridiculous Joon experiment. I hated pretty much…
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Air Canada’s Basic Economy Introduction Shows How a Even a Slightly Smoother Booking Process Makes A Big Difference
Following in the footsteps of its American counterparts, Air Canada has decided to join the Basic Economy club on some domestic Canadian…
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Air Canada Reverses Course, Leads the Charge to Bring Loyalty Back In-House
There was a trend over the last few years for airlines to try to spin off their loyalty programs into standalone businesses.…
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Know Your Fare Rules, Because The Airlines Don’t (Tales from the Field)
When you buy a ticket, it’s not always easy to find out all the fare rules that apply, but it’s really important…
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3 Links I Love: A Small United Airplane on the Horizon?, Air Canada Invades the US, and Black Friday Deals
This week’s featured link: United and ALPA Reach an Agreement in Principle to Extend Pilot Contract – United Newsroom United has been…
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3 Links I Love – Southwest Shakes Up Small Cities, Emirates’s Godfather, and Air Canada’s Pit Crew
Last week, most of you liked the idea of doing a weekly news roundup, but not all. So I’m trying something a…
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Air Canada’s President Goes Across the Aisle to Talk About Adding Seats to Airplanes, the Rise of Rouge, and More
When I was at the Boyd conference in Vegas a couple weeks ago, I had the chance to sit down with several…
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The Fight Over Toronto’s Billy Bishop City Airport Escalates With Air Canada Taking a Stand
If you’re looking for an entertaining airport fight, then you might want to look north toward Canada. Toronto’s Billy Bishop Airport lies…
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Topic of the Week: Will Air Canada rouge Succeed?
Air Canada is getting closer and closer to the launch of its new low-cost, leisure airline, rouge. Last week, the airline announced…