Brett
-
Across the Aisle From US Airways’ Planning Chief on The Importance of LA and New York to American … and More
Yesterday was what is likely to be the last US Airways media day. Next year, the merger with American will be done,…
-
Willie Walsh Has Plenty to Say About Alliances and Acquisitions at CAPA’s Airlines in Transition Conference
My time in Dublin wasn’t just spent drinking Guinness and learning about Travelport’s new merchandising platform. The main event was the Centre…
-
United Jacks Up Change Fees, Earns the Cranky Jackass Award
You all know that I like fees. I think having ancillary fees lets people pick and choose what they want when they…
-
Cranky on the Web (April 15 – 19)
What the Heck is a Ground Stop? – Conde Nast Daily Traveler After the ground stop in Boston following the explosions at…
-
Topic of the Week: American’s Tech Problems
American had a big mess on its hands this week when the link with Sabre went down and it had to stop…
-
One Step Closer to a Better Way to Sell Airline Tickets
As you know, I was in Dublin last week for the CAPA Airlines in Transition conference. But it was Travelport that brought…
-
A Mediocre American Experience to the Land of Guinness (Trip Report)
With my previous Irish experience being a mere hour connecting in Shannon, I was doubly excited to be invited to the CAPA…
-
Frontier Brackets Philly With Wilmington Flights
Back in the day, Southwest was known for using a bracketing strategy around big cities. For example, it served Manchester to get…
-
Cranky on the Web (April 8 – 12)
How to Avoid an In-Flight Entertainment Incident on United – Perrin Post on Conde Nast Wendy asked me which flights on United…
-
Four Hidden Pieces of History at LAX
Thanks to Chris Sloan of Airchive, I recently had the chance to take a couple hour tour around the grounds at Los…
-
Does JetBlue’s Northeast-Florida Strategy Make Sense, and What About Worcester? (Ask Cranky)
We have a two part Ask Cranky today. To be honest, I wasn’t going to address this on the blog, but I…