Brett
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Cranky on the Web: Testing a New Business Practice
In the Trenches: Testing a New Business Practice – Small Business Center We done flight monitoring the same way ever since we…
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Topic of the Week: The FAA Steps Up Oversight at United
The headline in the Wall Street Journal says “FAA Calls Out ‘Systemic’ Hazard at United.” (You can Google the title to get…
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How Virgin America Will Fly A320s to Hawai’i When Nobody Else Has Even Tried
We’ve heard rumors about it for years, and now it’s finally going to happen. Virgin America will start flying from San Francisco…
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The Fight Over Toronto’s Billy Bishop City Airport Escalates With Air Canada Taking a Stand
If you’re looking for an entertaining airport fight, then you might want to look north toward Canada. Toronto’s Billy Bishop Airport lies…
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If There’s Going to Be Another US Airline Strike, It’ll Probably Be at Allegiant
There’s been a lot of talk about how consolidation will mean the end of the airline strike in the US. After all,…
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Cranky on the Web – Eliminating Turbulence, Planning a Company Retreat
Altitude Adjustment – APEX Experience Magazine This was really fun to research. I looked into the different technologies being used to help…
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Topic of the Week: American Eliminates Customer Relations Phone Number
Sounds like American has decided to eliminate its customer relations phone number. Note, this isn’t reservations. This is just for customer relations,…
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Delta Announces It Will Stop Informing Travelers How Many Miles They’ve Earned
I know today isn’t a normal posting day, but this news was important enough for me to move up the posting schedule…
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Delta Keeps Its Seattle-Haneda Flight But It Can No Longer Squat On It
An interesting decision came out of the Department of Transportation (DOT) last week in regards to the fight over Delta’s Seattle-Haneda flight.…
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Thinking About Mental Illness and the Crash of Germanwings Flight 9525
When an airplane goes down, it usually takes a long time before we know what happened. So it’s shocking on many levels…
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Cranky on the Web – Nobody Will Insure My Employees
In the Trenches: When Nobody Will Insure Your Employees – Small Business Center I have been trying for months to find a…
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Topic of the Week: What Does Orlando Say About Emirates’ Strategy in the US?
Airlines add new routes all the time and I don’t blink an eye, but every so often something surprising happens. Emirates has…