Brett
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Delta’s Newly-Renovated Terminal 5 at LAX Creates Three Distinct Passenger Flows
Last week, Delta unveiled the final results of the renovation of its Terminal 5 at Los Angeles International Airport. Travelers will love…
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Cranky on the Web – An Interview with Me, Hunting for Low Fares, Atlanta’s Silly Name Issue, More
Join me on Monday for an hour-long Twitter chat with CNN about the future of flight. We’ll get started at 8a PT/11a…
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Topic of the Week: Cranky Dorkfest Is on September 12
Summer is just beginning, and that means it’s time to start thinking about the annual Cranky Dorkfest in September. This year, we’ll…
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Delta’s Tentative Agreement with Pilots Could Mean Higher Wages, Lower Profit Sharing, and More Airplanes
It’s remarkable how quickly a labor agreement can be reached when both sides want something. Even though Delta’s pilot contract doesn’t become…
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Lufthansa Group Airlines Are Going to Charge You if You Don’t Book Directly, and That’s a Big Mistake
Fights between airlines and reservation systems are as old as time. Global Distribution Systems (GDSes) have held the upper hand for years,…
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You Should Fly Alitalia
Sorry to shock you with the subject line, but it’s really true. Ever since Etihad acquired 49 percent of Alitalia, it has…
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Cranky on the Web – Bomb Threats, TSA Failures, Southwest’s Web Meltdown
Bomb Threats, TSA Security Failures Mark Start of Summer Travel – NBC News With the recent bomb threats and TSA failures to…
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Topic of the Week: United and the A380
There is a terrible rumor going around this week that United is going to take on 2 A380s, pretty much because Airbus…
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Delta Expands a Test to Take Your Carry-On Bags Onboard for You
Anyone else out there think that Delta is bored? With a fantastic on-time operation that’s solidly profitable, it’s increasingly looked like the…
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The US Wants More Preclearance Facilities, But Not Everyone Will Like This
In theory, US customs and immigration preclearance is one of those things that sounds great for everyone involved. So when the feds…
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The Irish Government Wisely Agrees to Let IAG Buy Aer Lingus
Ohayou gozaimasu, everyone! I’m back from a week in Japan and it was fantastic. Stay tuned for trip reports in business class…
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Cranky on the Web – Jacking Up Fares in a Crisis
Did airlines jack up fares after Amtrak wreck? It’s unclear – Philadelphia Inquirer I was intereviewed for this story, but I can’t…