Brett
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The Long, Sordid Story That Led to American’s Flight Attendant President’s Resignation
It has been quite a tumultuous couple of weeks for American’s flight attendants. After mounting pressure, Laura Glading, the President of American’s…
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Cranky on the Web – Rise of the Megahub
U.S. airports lead the world in offering connections – USA Today Despite talk about growing hubs in China and the Middle East,…
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Topic of the Week: Delta Removes Seats to Benefit Flight Attendants
I can’t say I’m used to seeing an airline make seating changes to benefit flight attendants, but that’s what Delta is doing.…
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September’s Operational Performance Was Great, Though Some Airlines Are Padding To Make That Happen
It’s no secret the Fall weather (short of an errant hurricane) makes for the best flying weather. And this September was no…
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United’s New CEO Continues to Say the Right Things, but Talk is Cheap
United’s new CEO Oscar Munoz continues to show that his public persona is nothing like that of his predecessor Jeff Smisek, making…
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One of the Big Remaining Advantages of Built-In Entertainment Systems May Soon Disappear
For the last few years, people have been predicting the death of airline-provided inflight entertainment systems. With more and more people bringing…
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Topic of the Week: The Money-Making Machine That is Frontier
For those who pay attention to government data, it’s no surprise to hear that Frontier is now wildly profitable. Its transformation has…
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If You Have a Favorite Terminal at DFW, Choose Your Aircraft Wisely
With the disappearance of the US Airways code only a couple weeks away, you’d think American would be on lockdown in terms…
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Across the Aisle From ANA’s Americas Strategy Boss On New US Destinations, A380s, and More
Hopefully you’ve enjoyed reading my Across the Aisle interviews from the Boyd Conference earlier this month (Virgin America and Air Canada). We’re…
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Lufthansa is Not Happy About Reports That Seem to Accurately Show Bookings are Down
Back in June, Lufthansa Group announced that any bookings made through a global distribution system (GDS) would have a 16 euro fee…
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Cranky on the Web – Will JetBlue Ever Come to Cincinnati?
What’s it going to take to get JetBlue? – Cincinnati Enquirer Cincinnati apparently really wants JetBlue, but it seems to me that’s…
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Topic of the Week: Your Favorite Book About the Airline Industry
I’ve just finished re-reading (for the 10th time, probably) my favorite book ever written about the airline industry… Hard Landing by Thomas…