Brett
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Across the Aisle From ANA’s Americas Strategy Boss On New US Destinations, A380s, and More
Hopefully you’ve enjoyed reading my Across the Aisle interviews from the Boyd Conference earlier this month (Virgin America and Air Canada). We’re…
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Lufthansa is Not Happy About Reports That Seem to Accurately Show Bookings are Down
Back in June, Lufthansa Group announced that any bookings made through a global distribution system (GDS) would have a 16 euro fee…
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Cranky on the Web – Will JetBlue Ever Come to Cincinnati?
What’s it going to take to get JetBlue? – Cincinnati Enquirer Cincinnati apparently really wants JetBlue, but it seems to me that’s…
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Topic of the Week: Your Favorite Book About the Airline Industry
I’ve just finished re-reading (for the 10th time, probably) my favorite book ever written about the airline industry… Hard Landing by Thomas…
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The Innovative GatwickConnects Allows You to Connect Between Airlines That Don’t Work Together Without the Risk
Ultra low cost carriers are great at bringing low fares to places, but they don’t really help connect people into the broader…
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Where I Ditch The Airplane for a Drive Through the Desert (Trip Report)
I realize this is about as far from a normal trip report as I’ve written, but it’s what led me to drive…
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Air Canada’s President Goes Across the Aisle to Talk About Adding Seats to Airplanes, the Rise of Rouge, and More
When I was at the Boyd conference in Vegas a couple weeks ago, I had the chance to sit down with several…
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Topic of the Week: Do You Like Delta’s Pay Raise?
Delta announced what, on the surface, looks like big pay raises for non-union employees this week. Wages will rise 14.5 percent. In…
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If You’re Going to Charge for Seat Assignments, Lufthansa, You Better Well Honor Them (Tales from the Field)
Lufthansa is probably the most hated airline in the travel agent world these days for a variety of reasons. It just started…
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American Really Screwed Up When It Sent the Wrong Airplane to Hawai’i
File this one under “how the hell did that happen?” On August 31, American sent an A321 from LA to Honolulu that…
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Delta’s Reason For Killing Its Interline Agreement With American Makes No Sense
American and Delta have announced that they’ll be ending their interline agreement on September 14. I immediately assumed this was Delta’s doing,…
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Thanks for Coming to Cranky Dorkfest
Thanks to everyone who came to Cranky Dorkfest at the In ‘n Out at LAX yesterday. It was a great gathering of…