Brett
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The American and US Airways Merger is Finally Announced, Here’s How Not to Screw This Up
The day has finally come. Assuming the feds approve it, American and US Airways are now set to merge forming the real…
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A Very Special Valentine’s Day Post Coming Soon
It’s Valentine’s Day, so what better way to celebrate than announcing a mega merger? But as you all know, my posts go…
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Get a Free Briggs & Riley Carry-On Bag With Your Worst Damaged Bag Story
The full year 2012 baggage stats are out from the Department of Transportation (DOT) and the airlines had a good year. That…
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Don’t Be Afraid to Use Your Miles
I don’t write about frequent flier miles too often, because a) there are plenty of others who focus on it day in…
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Southwest Uses AirTran to Grow Flying in Memphis
Southwest’s latest schedule is out, and guess who is paying attention to Memphis? It’s not technically Southwest yet, but Southwest is using…
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Cranky on the Web (February 4 – 8)
In the Trenches: The Neglected Corners of the Business – Intuit Small Business Blog Though the concierge business is where I spend…
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Topic of the Week: Delta and Starwood Crossover Awards
Yesterday, Delta and Starwood Hotels announced crossover awards where elite members in each program get benefits in the other. What do you…
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Frontier Makes a Pragmatic, Unsurprising, Yet Sad Move to Outsource Airport Staff
For years, you could hear Frontier employees talk as if they were part of one big family. It was that level of…
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Southwest and AirTran Quietly Begin Codesharing
It has been more than 2 years and 4 months since Southwest announced it would purchase AirTran. Since that time, the two…
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Layoffs Are Far From a Necessity in a US Airways and American Merger
There were certainly some, shall we say, spirited comments on my American/US Airways merger post last week, but there were a couple…
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Cranky on the Web (January 28 – February 1)
How to Protect Yourself from Antiquated Airline Computers That Could Ruin Your Trip – PTMoney.com I talked a little more about how…
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Topic of the Week: Which Airline Had the Best Q4 Results? Worst?
The big US airlines have reported fourth quarter earnings, so now it’s your turn to play financial analyst. Which one had the…