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Recent Articles
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Cranky on the Web (August 8 – 12)
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In the Trenches: Handling Mt. Everest – Intuit Small Business Blog With all the CNN articles flying around late last week, my Intuit post got lost in the shuffle. So here it is. We’ve been…
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Topic of the Week: Delta’s New 72 Hour Rule
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Delta SkyMiles members seem to be pretty unhappy at the latest move by the airline. If you’re on a frequent flier ticket, you can no longer make any changes or get a refund once you’ve…
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Alaska Lowers First Class Fares, Sells More Seats
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There’s been a lot of talk of supply and demand here on the blog this week, so I figured, why not pile on? Unlike our Monday discussion, however, this one isn’t controversial at all. Alaska…
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Why Can’t Airlines Stream Black Box Data? (Ask Cranky)
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This is more of a non-traditional Ask Cranky in that it’s been asked several times over the years, particularly in light of the Air France accident over the Atlantic when the thought was that the…
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Why Airlines Shouldn’t Have Passed On Tax Savings to Customers
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The FAA is back up and running and tax collection is beginning again, but some people are still angry. Most airlines decided that instead of passing along the tax savings to customers, they’d simply raise…
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Cranky on the Web (August 1 – 5)
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Airport guide: Surviving LAX – CNN Out of the Office This week, I give some tips and tricks on getting through LAX, my hometown airport. It’s a nightmare for a lot of people, but it’s…
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Topic of the Week: SkyWest to Fly for US Airways
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Apparently US Airways likes double digits. It seems that 9 Express carriers weren’t enough, so now US Airways has added a tenth to the stable: SkyWest. When Mesa came out of bankruptcy, US Airways agreed…
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Latest Report on Air France 447 Crash Still Blames Pilots, Training
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There was plenty of backlash when I wrote about the causes of the 2009 crash of Air France flight 447 into the Atlantic Ocean back in May. Many of you wanted to wait until the…
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Airbags Migrate from Cars to Airplanes
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How many of you knew that you’ve probably flown on an airplane that has an airbag installed in the seatbelt? Probably not many of you, but there really is a decent chance that you’ve come…
