January 2011
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Topic of the Week: Delta in Los Angeles
Ever since Delta took over Western 25 years ago (wow), the airline has flirted with the City of Angels. Delta would ramp…
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What’s the Matter with Denver? (Or, why is United canceling the London Flight?)
It looks like United has decided that its seasonal flight from Denver to London will be seasonal no more . . .…
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Why American Wants to Go Around the Reservation Systems
A lot has been written about American’s fight with Orbitz, Expedia, and now Sabre, but I still don’t think that it’s been…
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United Looks to Improve the International Travel Experience . . . in Coach
One of the things that bothers me the most about United is its widely varying international travel experience in coach depending upon…
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Cranky on the Web (January 3-7)
Expedia Drops American Airlines — Right After Orbitz Battle – BNET Headwinds Expedia has now joined the fight against American, which seems…
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Topic of the Week: Posting Schedule
When I first dropped down to 3 posts a week, I said I’d revisit it after the end of the year. Well…
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Southwest Rolls Out New, Straightforward Rapid Rewards Program
I never thought this day would come. Southwest has been talking about rolling out a new Rapid Rewards program since, I believe,…
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Take a Tour of the Brand New Air New Zealand Interior
Just before Christmas, Air New Zealand took delivery of its very first 777-300ER. These airplanes are meant to replace the 747-400s that…
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Airlines and Airports Handled the Northeast Storm Well . . . Seriously
Happy New Year, everyone. Hopefully the last of you who were stranded after winter storms hit Europe and then the Northeast have…
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Cranky on the Web (December 27-31)
Google Deal Divides Travel Industry – The New York Times I was asked about what travelers think about the proposed Google-ITA deal.…