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  • American, ORD – Chicago/O’Hare, United

    I Understand Why United is So Mad About Chicago Flight Caps

    Brett Avatar
    Brett

    –

    Apr 28, 2026
  • Delta

    For Delta, Slow and Steady Wins the Race

    Brett Avatar
    Brett

    –

    Apr 27, 2026
  • Cranky Weekly Review

    Cranky Weekly Review presented by Oakland San Francisco Bay Airport: Earnings Week, Spirit Looks to D.C. for Help

    Andrew Avatar
    Andrew

    –

    Apr 24, 2026

Categories

Recent Articles

  • Cranky Jackass, Customer Service, Southwest

    A Cranky Jackass for the Southwest Not-So-Hotties

    Brett Avatar
    Brett

    –

    Feb 27, 2008

    You might be surprised to know that it’s not just airlines that can get the Cranky Jackass award. Today, I have the pleasure of awarding it to Tweedle Dee and Tweedle Dum, the girls who…

  • Baggage, United, US Airways

    US Airways Starts Charging for Second Bag

    Brett Avatar
    Brett

    –

    Feb 26, 2008

    Looks like US Airways has decided to match United’s effort to charge $25 to check a second bag. Raise your hand if you’re surprised. Hey you . . . yeah, the guy over there in…

  • Ryanair, Technology

    Check-In Online for Ryanair Flights 5 Days in Advance

    Brett Avatar
    Brett

    –

    Feb 25, 2008

    Looks like Ryanair’s upgrade went well, and the site even came back up a day early. When I read through the page describing the benefits of the upgrade, one thing stood out. You can now…

  • Ryanair, Technology

    Ryanair Goes Offline for the Weekend

    Brett Avatar
    Brett

    –

    Feb 22, 2008

    If you need to book a ticket, change your ticket, or view your reservation on Ryanair in the next few days, you better hurry up. Starting tonight (Friday, Feb 22) at 10pm GMT (11pm on…

  • Virgin America

    Virgin America Tries a New Tactic: Mexico

    Brett Avatar
    Brett

    –

    Feb 21, 2008

    It’s been awhile since we’ve heard about any new routes from Virgin America, so when I saw a press release saying that they were applying to fly from LA to Cabo, I felt compelled to…

  • Airport Experience, Lufthansa

    Lufthansa’s Subway-Style Boarding

    Brett Avatar
    Brett

    –

    Feb 20, 2008

    Anyone else out there seen Lufthansa’s Quick Boarding? I saw it on TravelPost’s blog and I’m not sure how I missed it before. It appears that at some gates in Frankfurt, Munich, Berlin/Tegel, Dusseldorf, Hanover,…

  • Safety/Security

    TSA Tries Letting Travelers Decide What Type of Passenger They Are

    Brett Avatar
    Brett

    –

    Feb 19, 2008

    Readers of the TSA’s blog know that the agency has recently decided to roll out a program in Salt Lake City that has different lanes for different types of travelers. As you can see at…

  • Frequent Flier Programs, US Airways

    US Airways Devalues Dividend Miles

    Brett Avatar
    Brett

    –

    Feb 18, 2008

    There’s really nothing surprising in the announcement that US Airways has taken a couple steps to devalue its Dividend Miles program. I mean, every airline has been doing this, but US Airways has come up…

  • Frontier, Schedule Changes

    Frontier Heads for the Hills, er, Mountains

    Brett Avatar
    Brett

    –

    Feb 15, 2008

    Frontier really is putting a lot of effort into Denver these days. Its new startup regional airline Lynx came out with its next eight cities, and every one will be served from Denver. Not surprising,…

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