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Spirit’s Move to Phoenix Sky Harbor Shows Competition is Alive and Well
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I hope you enjoyed the guest posts last week. Our baby is happy and healthy, so it’s time for me to get back to work. Today, I want to talk about the news last week…
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Topic of the Week: Delta Shuttles Goes to the West Coast
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Delta announced yesterday that it will begin flying an hourly shuttle between LA and San Francisco, similar to what it has in the northeast corridor. Anyone think this has a chance of working? Will Delta…
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Some Basic Suggestions on Airline Frequent Flier Programs (Guest Post)
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There is a ton of strategy that goes into maximizing frequent flier miles and there are plenty of websites devoted to that sort of thing. This isn’t one of them. But over at Cranky Concierge,…
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The View From the Deck…or the Park: Great Places to Watch Planes (Guest Post)
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I’m spending the week with my new daughter, so we have another guest post today. This one lets a reader wax nostalgic about watching airplanes and gives some suggestions on how you can do the…
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West Coast Flying: Delta’s 87-Year Heritage in Los Angeles (Guest Post)
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Now that my daughter has arrived, I’m taking this week off. I’m happy to start the guest post parade with a visit from one of my favorite guest-posters, Delta’s Archives Manager Marie Force. Marie wrote…
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Cranky on the Web (July 22 – 26)
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In the Trenches: Taking a Baby Break – Intuit Small Business Blog The baby is here, and that means I have to step away from day-to-day work for a little bit.
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Topic of the Week: The Cranky Family Grows Again
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I’m excited to announce that yesterday, Molly joined the Cranky family. She weighed in at 7 lbs 3 oz (for those who keep track of those kind of things), and she was 19 1/4 inches…
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Next Level of American/US Airways Management Team is Much More Balanced
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Over the last week or so, we’ve seen announcements from just about everyone in the new American/US Airways leadership team talking about who will report directly to each of them. While the initial leadership team…
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On United, Canceled and Delayed Flights, Lost Bags, and Deleted Reservations Create Ill Will (Tales From the Field)
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We’ve had a lot of trouble when dealing with United lately at Cranky Concierge. Problems have ranged from severely delayed mileage redeposits to incorrect flight status and even failing to pay a client after involuntarily…
