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Talking Onboard Product with Virgin Atlantic’s VP of Customer Experience (Across the Aisle)
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As you might come to expect from an entity affiliated with Richard Branson, Virgin Atlantic celebrated the launch of its Los Angeles to Manchester flight with a party in a warehouse district east of downtown…
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American Has a Bad June, But United Wasn’t Much Better
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Once June ended, I couldn’t wait to get my hands on full month performance data to see just how bad the month was for American. It would have been bad enough if American simply had…
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Cranky on the Web: American’s Labor Problems
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American Airlines says mechanics are causing delays. Now, a judge could force the union to pay for it – Dallas Morning News This article came out before the trial began, but it’s going to be…
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3 Links I Love: Delta Ups Its Game, Ben Smith Ups Air France’s Game, Flair is In the Game
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This week’s featured link: Welcome cocktails, hot towel service, bistro-style dining: Delta to debut wholly reinvented international Main Cabin experience – Delta News HubEvery so often, Delta likes to poke its head in and remind…
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Air Canada’s Acquisition of Transat is a Forced Love Letter to Quebec
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It’s been a month since Air Canada and Transat announced they were in exclusive merger negotiations. Now the deal has officially been announced. Air Canada will pay C$13 a share — about C$520 million —…
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A Long Beach Story: JetBlue to the Bay Area, Southwest Back (Trip Report)
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After my last Scotland travelogue, this one is going to be pretty boring, but hey, it still involves a flight and it’s still worth writing. In yet another sign of just how quickly time passes,…
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3 Links I Love: More MAX Delays, Death of the Widebody, A Massive Regional Gap
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This week’s featured link: FAA and Boeing initially disagreed on severity of “catastrophic” 737 MAX software glitch – The Air CurrentBest I can tell, this article is outside the paywall for The Air Current, so…
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Eurowings Needs Luck as It Tries to Implement a New, Coherent Strategy
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Eurowings, Lufthansa’s lowish-cost group of airlines, is, to be polite, a mess. The cobbled-together jumble of airlines has resulted in losses — expected to be 4 to 6 percent this year — despite promises that…
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An Expanded Cranky Dorkfest LAX Comes September 7
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As you all know, Cranky Dorkfest LAX is a time-honored tradition with very little organization to it. You just show up, have an In-N-Out burger right by LAX, talk shop, and watch gigantic airplanes touch…
