This article came out before the trial began, but it’s going to be something you hear about a lot this summer. American’s operation is a mess, but it’s not all about labor issues. There are the problems from the MAX grounding as well as the awful storms that have hit the airline’s hubs hard. (I’ll have more on this Monday.) But the labor problems are real, and they are causing delays and angering travelers. I don’t know that most travelers would think to blame the labor issues, and even if they did, it’s hard to know how many would even side with labor. In general, everyone just wants this to stop.
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