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European Airlines Enter Third Stage of Grief In Trying to Cope with Volcano
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Poor European airline execs. They’ve suffered a great (revenue) loss and now they’re trying to cope with the pain. It looks like they’ve made it to the third stage out of five when it comes…
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Southwest Walks Away From WestJet, Now What?
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In a move that surprised nobody, Southwest told WestJet to take a hike last week after their relationship fell on hard times. It looks like Volaris will now be Southwest’s first modern codeshare partner while…
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Carry-On Guide for Misinformed Senators
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Wondering why I’m posting on a Sunday? Well, it’s to welcome Washington Post readers to the site. See, today I had an opinion piece in the Post entitled Don’t let bag fees make you nostalgic.…
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Cranky on the Web (April 12 – 16)
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WiFi When You Fly: A Battle of the Business Models – BNET Is there a difference for the customer between GoGo and Row 44 inflight internet? Yep. There is. Southwest seeks space at Reagan –…
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Volcano Decides to Halt European Flights Since Nobody is Striking This Week
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It’s a rare week when there isn’t a strike at a European airline, but this appears to be one of them. Unhappy with this news, a big, mean volcano in Iceland called Eyjafjallajokull (strangely enough,…
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Be Wary of United.com Promo Codes
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A distraught reader sent me a note yesterday about a bonus mile offer he received from United, and I thought it was worth sharing with everyone. Take note – always do a search on United.com…
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Frontier Wins, Midwest Dies, the Cookie Lives
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Republic has made its branding decision. Fortunately, Frontier lives and Midwest dies. Midwest was kind of like your great, great uncle who has been barely hanging on with life support for a long time. The…
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If You Book with an Online Travel Agent, Always Double-Check With Your Airline
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I’ve run across plenty of problems when it comes to helping our Cranky Concierge clients, but a recent run in with CheapOair.com has me absolutely steaming. It also provides a very valuable lesson: always double…
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Who the F*&@ is California Pacific Airlines?
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There are no columns more fun to write than those diving into some obscure little airline that has grandiose startup plans. This time, it’s California Pacific, but it’s different from most of the others I’ve…
