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Up All Night with American – Part 1: The Operations Center
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I may have flown to Dallas for American’s leadership conference last week, but that was merely an appetizer before the main course. The airline’s comms team set up an event for eight of us in…
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Cranky on the Web: When a Fortress Hub Is a Good Thing
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Why American Airlines’ DFW fortress hub isn’t so scary anymore – Dallas Morning NewsA fortress hub has long had a negative connotation. Even though it meant a ton of service, fares were usually high. But the DMN…
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3 Links I Love: Hidden City Ticketing, Mokulele Cuts, California Pacific Tries a Comeback
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This week’s featured link: The travel trick that airlines hate – BBC capitalWhen I was in Dallas this week, I got into a long discussion with a few friends about hidden-city ticketing. (That kind of…
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The Meaning Behind Air Tahiti Nui’s Livery
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I like a good-looking airplane as much as the next guy, but I’m also usually strongly against complex and expensive designs. (For further study: my hatred for American’s livery.) That being said, every so often,…
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Cranky Dorkfest DFW Was a Huge Success, Save the Date for Cranky Dorkfest LAX on September 7
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Thank you to the more than 250 of you that came out to Founders’ Plaza at Dallas/Fort Worth International Airport for Cranky Dorkfest DFW on Sunday. The event was an enormous success. We had a…
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A Closer Look at How Delta Fights Turbulence with the Flight Weather Viewer
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I posted last year that I saw a mention of Delta’s Flight Weather Viewer app, and I wanted to learn more. Well, now I have. I sat down with Delta’s Managing Director of Line Operations,…
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Delta Pushes to End Its Narita Hub, But Others Have a Different Plan
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Next year, another round of slots at Tokyo’s close-in Haneda airport opens up, and the battle to procure them has begun. American, Delta, Hawaiian, and United have all staked their claims with some looking to…
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Cranky Dorkfest DFW is Today
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The day has finally arrived. It’s time for Cranky Dorkfest DFW! If you’re in the Metroplex, come on by to grab some food from the food trucks, watch airplanes, and talk shop. If you’d like,…
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Cranky on the Web: Southwest’s Maintenance Problems
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Southwest Airlines Cancels More Flights Because Of Unspecified Mechanical Issues – NPR All Things ConsideredThere’s been a lot of talk about Southwest’s maintenance problems over the last week. It has led to canceled flights and unhappy people…
