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American’s Test of Video Streaming is Just the First Step
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American announced this week that it would begin testing streaming video with wifi-provider GoGo on a couple of airplanes, and it will expand wifi to the whole domestic fleet. This is an exciting development, but…
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An Update From Virgin Atlantic’s US Boss
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Let’s keep the Virgin theme rolling this week, shall we? Last week, Chris Rossi, Virgin Atlantic’s Senior Vice President, North America was in town here in LA for Brit Week. While he was here, we…
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Virgin Australia Set to Make Its Debut
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Australian travelers know Virgin Blue as the number two competitor to Qantas, but within a couple of days, the name will be gone. Ok, so I’m just being dramatic. The airline is simply changing its…
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Cranky on the Web (April 25 – 29)
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Getting bumped gets more lucrative – CNN Out of the Office If you get bumped against your will, compensation is rising, but that could also mean higher fares. In the Trenches: Building Our Own Tech…
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Topic of the Week: Southwest/AirTran Merger is Approved
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The Department of Justice approved the Southwest/AirTran merger without any changes this week. The DOJ said it had no concerns about an anti-competitive impact from the merger. Do you agree? Are you surprised that it…
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Why Don’t People Hate Alaska Airlines?
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On the surface, Alaska Airlines seems like a company that Americans would love to hate, yet exactly the opposite is true. People love Alaska, and it’s no accident. Let me explain. Think about everything going…
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A Look at the New DOT Rules That Foreign Airlines Hate
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Last week, the Department of Transportation (DOT) rolled out a bunch of new rules the are supposed to make the passenger flying experience better. On many of these, it seems downright silly that the government…
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US Airways and American Sue Reservation Systems on Monopoly Claims
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I’ve been following the fighting between American and the global distribution systems (GDSs) fairly closely here, but I’ve yet to comment on the latest development. First, American decided to sue Travelport, but the big news…
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Cranky on the Web (April 18 – 22)
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Little planes get big seats – CNN Out of the Office This week, I take a look at why US Airways is putting First Class on regional jets. These airplanes are not so “regional” anymore.…
