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Recent Articles
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Cranky on the Web (February 8 – 14)
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With United hub’s exit, Hopkins is back on the radar of other airlines – Crain’s Cleveland Business I was asked to comment on the likelihood of other carriers looking at Cleveland to fill the void…
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Topic of the Week: Winter Weather Sucks
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I’m probably the only person in sun-soaked Southern California (it’s in the 80s today) who is really concerned about the snowy weather. We’ve been working basically nonstop at Cranky Concierge getting people rebooked since the…
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An Airborne Super Bowl (Trip Report)
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Despite several previous attempts, I have never been able to take a tour of a Boeing airplane factory. This time, when SilkAir invited me to a delivery ceremony for its first 737, I jumped at…
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Visiting With SilkAir Upon Delivery of Its First 737-800
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There’s a good chance you’ve never heard of SilkAir, but you most likely know its parent company, Singapore Airlines. SilkAir has effectively grown into the role of Singapore’s regional carrier, but it’s a much more…
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ExpressJet Tells United It Needs to Reduce Express Flying Due to Pilot Shortage
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The impact of new rest rules and higher minimum hour requirements for commercial pilots in the US continues to have bigger and bigger implications. Last week, I wrote about the severe issues Great Lakes was…
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Cranky on the Web (February 3 – 7)
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In the Trenches: Analyzing Our Revenue Sources – Intuit Small Business Blog As we look for ways to increase revenues, there are some pretty simple, obvious places to look.
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Topic of the Week: Do You Care About Working Conditions at an Airline?
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Quite a sensational portrait of the rough (to say the least) working conditions at Qatar Airways was published this week. Though I have no personal knowledge of those conditions, comments made publicly in various places…
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Southwest’s Announcement of 15 New Destinations From Dallas Leaves So Many Questions Unanswered
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Ever since Southwest first started flying more than 40 years ago, it has been heavily restricted as to where it could fly from its home base at Dallas/Love Field. We are finally on the cusp…
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United Cuts Its Cleveland Hub, Blames Connecting Passengers and the FAA
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Less than two months ago, I asked Brian Znotins, VP of Network for United, what the future of Cleveland looked like. He said it had “long been challenged to turn a profit,” but I wasn’t…
