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Topic of the Week: Last Reminder for Tomorrow’s Cranky Dorkfest
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The day is finally here. Tomorrow, is the 2nd annual Cranky Dorkfest (#dorkfest for you Twitter-folk) at the In ‘n Out on Sepulveda just north of LAX. I’ll be there from 11a to 2p, so…
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Ridiculous Security Theater Courtesy of the TSA
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In my Hawai’i trip report earlier this week, I mentioned a terrible experience with the TSA on our return from Maui, and I said I’d write it up later. Here’s what happened. First I should…
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A United Correction and a Reminder for This Saturday’s Event
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It’s a rare Wednesday post for me today, but I had two things to mention. First, please remember that this Saturday is the 2nd annual Cranky Dorkfest at LAX. What is it? Just a bunch…
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United’s Operation Improves While American’s Falls Off a Cliff
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Just over a month ago, I profiled United’s poor operational performance and how it wasn’t getting better. My, how times have changed. United is once again running a solid operation while American, well, American is…
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Alaska to Hawai’i (Trip Report)
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I had been looking forward to this vacation for a long time. My family headed out to Maui to celebrate my dad’s 65th birthday and we decided to fly Alaska over there. The airline was…
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Cranky on the Web (September 17 – 21)
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United’s Domestic 787 Schedule, So You Can Fly in a Shiny, New Dreamliner – Conde Nast Daily Traveler If you’ve ever wanted to fly the 787, United is making it easy. Here’s how you can…
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Topic of the Week: Would You Fly American?
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It’s been well-publicized that American’s operational performance has tanked ever since it started imposing new contract terms of the pilots. The pilots really blew it by rejecting the last, much better offer. But management is…
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How Spot Beams Will Help Panasonic Provide Faster Wifi Onboard for Travelers Without Ka Band
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I’m enjoying a Lava Flow on the beach right now, so feel free to grab a glass and a tiny umbrella and join me while you read about what I learned about onboard wifi on…
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JetBlue’s Call Center Marketing Advantage Over Virgin America (Guest Post)
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I’m busy enjoying some Maui onion rings right now, so I’ve lined up a guest post for your reading pleasure. Eric Starkman has read this blog for a long time and he had an interesting…
