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Delta Announces It Will Stop Informing Travelers How Many Miles They’ve Earned
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I know today isn’t a normal posting day, but this news was important enough for me to move up the posting schedule by 24 hours. Delta is making some big changes to SkyMiles. Really, it…
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Delta Keeps Its Seattle-Haneda Flight But It Can No Longer Squat On It
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An interesting decision came out of the Department of Transportation (DOT) last week in regards to the fight over Delta’s Seattle-Haneda flight. In short, DOT said Delta could keep it, but only if it actually…
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Thinking About Mental Illness and the Crash of Germanwings Flight 9525
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When an airplane goes down, it usually takes a long time before we know what happened. So it’s shocking on many levels that we already seem to be zeroing in on what happened to Germanwings…
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Cranky on the Web – Nobody Will Insure My Employees
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In the Trenches: When Nobody Will Insure Your Employees – Small Business Center I have been trying for months to find a way to provide health insurance to my employees, and I have finally given…
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Topic of the Week: What Does Orlando Say About Emirates’ Strategy in the US?
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Airlines add new routes all the time and I don’t blink an eye, but every so often something surprising happens. Emirates has announced daily service from Dubai to Orlando in September. This is on top…
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The First Big Test: How American and US Airways Prepared to Merge Their Frequent Flier Programs This Weekend
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In any airline merger, there are a million different things that have to come together and countless decisions to be made. But few of these things have a major customer impact. In the American/US Airways…
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Why Does United Change Its Flight Numbers So Often? (Ask Cranky)
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It’s time for another Ask Cranky question, and you United frequent fliers will probably be very interested in this one. Hey Cranky, Really curious about something; hoping you can answer it on your blog (or…
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The Argument That US Carriers Should Stop Complaining About Middle East Carriers and Compete on Product Is Garbage
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The fight between the US carriers and the Middle East carriers is just starting to ramp up, but people are quickly taking sides. As you saw in my lukewarm reception, I think there is merit…
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Cranky on the Web – Pricing Changes
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In the Trenches: Giving In to Peer Pricing Pressure – Small Business Center Cranky Concierge doesn’t price like traditional travel agents, but I’ve been rethinking whether that’s good or not.
