Recent Articles
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Cranky on the Web (September 7 – 12)
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When luxury ruled the skies: Flying in the 1950s and ’60s – Sacramento Bee I was asked my opinion about whether the “golden age” of…
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Crankyspotting Dorkfest is Tomorrow
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The day has finally arrived. Tomorrow is Crankyspotting Dorkfest. I’ll be at the park across the street from the In ‘n Out at LAX from…
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Honoring the Flight Crews That Died 13 Years Ago Today
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Today is now technically called Patriot Day in the US, but for those of us in the airline industry, it’s also the day that our…
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Delta Earns a Cranky Jackass Award for Its Increasingly Obnoxious Policies Around Third Party Tools
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If you subscribe to ExpertFlyer, then you know where this post is going and you are most certainly in full agreement. Delta seems to have…
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A Lawsuit Over Delta’s Best Fare Guarantee Shows a Lack of Knowledge, So Let’s Fix That
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There’s never a shortage of lawsuits involving airlines, but there’s one in particular that came up recently which I thought was worth talking about. A…
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Cranky on the Web (September 1 – 5)
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Allegiant Air now charging $5 for check-in at airport – KPCC 89.3 I was asked to talk about why Allegiant now charged $5 to print…
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Topic of the Week: The Best Things You’ve Heard Onboard
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This week’s topic comes from a reader, Herb. What are some of the best funny, clever, or sarcastic comments you’ve heard come from a pilot…
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If You Think Norwegian Has Been Banned From the US, You’re Wrong
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The news broke earlier this week and spread like wildfire. The US has refused to grant Norwegian Air International approval for its foreign air carrier…
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Wall Street is Warming Up to a JetBlue Without CEO Dave Barger
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When it comes to JetBlue, Wall Street has been singing a similar tune for awhile. The general feeling is that JetBlue is too customer-friendly. It’s…
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Cranky on the Web (August 25-29)
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In the Trenches: Handling Referrals – Quickbooks Small Business Blog Referrals are very important to our business, so we want to make sure we’re handling…
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Crankyspotting Dorkfest is Two Weeks Away
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Just two weeks from tomorrow, it’s time for the annual Crankyspotting Dorkfest. For those who haven’t been before, this isn’t some big event with scheduled…
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American Stops Selling Tickets Through Orbitz, and Orbitz Should be Worried
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It’s time for yet another fun-filled fight in the world of airline distribution. In this episode, American and Orbitz can’t come to an agreement, so…
