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Recent Articles
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Cranky on the Web – JetBlue and Cincinnati, Taking Advantage of the Amtrak Derailment
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Is the runway finally clearing for JetBlue at CVG? – Cincinnati Enquirer You could probably replace “Cincinnati” with the hopes and dreams of every midwestern airports. But the rumor mill is ramping up over there,…
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Topic of the Week: United’s New Beta Website
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This week, United opened up it’s new beta website to the general public. Have you played with it? Head on over to beta.united.com if you haven’t. I think it looks good, and it’s consistent with…
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American and US Airways are Doing Their Reservation System Migration Differently and It’s Paying Off
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When it comes to airline mergers, there is no bigger single milestone from a traveler’s perspective than the migration to a single reservation system. After that point, all reservations are in the same place and…
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The DOT Temporarily Stops Penalizing Airlines for Mistake Fares, But Does It in a Vague and Confusing Way
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Since the dawn of time (or airline reservation systems), there has been no joy as great as that a traveler experiences when he finds and books an absurdly cheap mistake fare. The Department of Transportation…
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The Long Journey to Fix Malaysia Airlines Begins
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Let’s be clear. While the loss of two 777s last year was absolutely awful for Malaysia Airlines (MAS) as a business, the airline was far from healthy even before that first airplane vanished. Like many…
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Cranky on the Web – Southwest is No Longer Cheap, Time for a New Website
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Southwest no longer cheapest airline – Philadelphia Inquirer This isn’t exactly news anymore, but they did a story in Philly about Southwest isn’t always that cheap anymore and I chimed in. In the Trenches: Fixing…
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Topic of the Week: Alaska Keeps Growing
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Alaska Airlines may be facing a challenge from Delta in Seattle, but you’d never know it. The airline continues to crank out fantastic financial results, and it’s growing. The latest additions? Seattle will get daily…
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JetBlue vs Virgin America: Long Haul Edition (Trip Report)
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I told you that you wouldn’t have to wait long for the long haul version of my JetBlue and Virgin America head-to-head comparison trip report, didn’t I? (Read the short haul version here.) A mere…
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Avatar Airlines is Back and It Wants Your Money
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Of all the posts I’ve written on this site, none has quite caught your attention like the 2009 post on Family Airlines. With more than 300 comments, we just couldn’t stop talking about it. Family…
