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Recent Articles
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Cranky on the Web (May 23 – 27)
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The elusive hunt for legroom on planes – CNN Out of the Office This week, I take a look at legroom on airplanes and why seat pitch is a crappy measure. In the Trenches: Planning…
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Topic of the Week: Another Unpronounceable Icelandic Volcano
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The latest volcano eruption in Iceland has caused some cancellations but they’ve been minor. The Europeans have finally created a system to better deal with ash and that should make things run smoothly. Hopefully. Anyone…
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Delta and US Airways Propose New York/Washington Slot Swap Again, and This Time It’ll Happen
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Delta and US Airways are hoping that the third time’s a charm by putting the long-proposed slot swap in New York and Washington back on the table with some slight modifications. This time, I have…
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Has US Airways Kept Rochester Fares Low? (Sort of)
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In mid-March, you might remember that US Airways decided to lower fares from Rochester to a bunch of cities and said it would monitor them to see if it was the right move. Now that…
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Someone Forgot to Tell Vision Airlines that Small Hubs Don’t Work
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Delta’s Memphis cuts have once again stirred up a lot of talk about the death of the mid-size hub. It’s effectively conventional wisdom at this point, but apparently someone forgot to tell Vision. Vision has…
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Cranky on the Web (May 16 – 20)
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Fewer hubs mean fewer options for fliers – CNN Out of the Office Memphis joins a long line of mid-sized hubs that are shrinking or disappearing completely leaving travelers with fewer options. United Continental integrates…
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Topic of the Week: Where Do You Want Your Seatback Pocket?
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Mrs Cranky recently received a survey from American and this was one of the questions: So, do you care? The higher pocket supposedly gives more legroom, but it usually won’t hold as much. What do…
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United’s “Customer Day One” Doesn’t See Many Changes
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I’m not quite sure how this was decided, but yesterday was “Customer Day One” for the combined Continental and United.. That doesn’t really make sense to me, because not much actually seemed to change and…
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The New First Class Experience on Lufthansa
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It may be a very small piece of the travel experience that few of us will have the chance to try, but it’s still fun to explore what airlines are doing for their international First…
