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Despite What You May Read, Airlines Have Not Been Run Recklessly
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There’s a nasty virus going around that seems to be infecting people at a rapid rate. I’m not talking about COVID-19; I’m talking about “airlines-suck-itis.” This latest resurgence of the virus is currently best embodied…
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Flying Across the Country On an Empty Airplane (Guest Trip Report)
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Those of you who have subscribed to the Cranky Coronavirus Daily Update are familiar with Andrew’s moment of levity. (If not, you should really subscribe.) Andrew works for us at Cranky Concierge, and he recently…
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A Closer Look at Delta’s May Schedule
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I’ve already picked apart Southwest and American. Now it’s time to look at Delta network with a magnifying glass. The week-over-week schedule changes are harder to compare now that things have changed so many times.…
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Cranky on the Web: Airline Survival, Refunds, and a Friendly American
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Evaporation of travel sector threatens airlines’ very survival – PBS NewsHourWhen PBS reached out for this, it was going to be about passenger impacts from the pandemic. By the time I did the interview, the…
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3 Links I Love: No More Whining, LOT and Condor Split, Neeleman Forced to Sell
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This week’s featured link Dear Frequent Flyers: Please Stop Whining – One Mile at a TimeSome welcome levity on frequent flier program complainers from an unlikely source. Two for the road Poland’s LOT pulls out…
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Death of the Airline Industry Delayed
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For once, there is a delay in the airline industry that nearly everyone is happy about. After much haggling with the Department of the Treasury, the airline stimulus money is about to start flowing. This…
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Southwest Moves Toward a Hub Model With May Schedule
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Southwest has been busy cutting its schedule like everyone else, and for May it’s down by more than half to about 2,000 flights a day. That’s still a lot, and it’s more than demand would…
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Do Airlines Have a Duty to Consider Morality in Pricing?
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It feels like opposite day. For years, people have blamed airlines for jacking up fares in a time of crisis, but now… that may be exactly what people want airlines to do. It is, of…
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Cranky on the Web: Refund Madness, Small Business Struggles, Looking for Deals
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DOT tells airlines to refund canceled flights, but don’t count on cash just yet – Los Angeles TimesI had a lot of inquiries come in about this during the week. United and JetBlue have now…
