Categories
Recent Articles
-
Cranky on the Web: A New Cranky Podcast, Summer Predictions, More Refunds
–
Cranky Talk Episode 1 – The Phantom RefundsWe’ve been tinkering with expanding podcasting, and this week we’ve launched our very first consumer-focused Cranky Talk. We decided to start with a short look at the refund…
-
3 Links I Love: A 5 Year Recovery, Mitsubishi Hurting, Ryanair Denies Airbus
–
This week’s featured link COVID-19 Outlook for air travel in the next 5 years – IATAThis presentation has all kinds of interesting tidbits around how IATA came to the conclusion that the industry will go…
-
When Agencies Make Up Rules and Deny Refunds (Tales From the Field)
–
Today, I bring you a very special edition of Tales From the Field. What makes it so special? Well, today’s story has nothing to do with a Cranky Concierge client; it happened to us directly.…
-
Get Your Favorite Airports On a Cranky T-Shirt
–
If you’ve been following along on Twitter, you know I’ve been feverishly working on creating individual shirts for as many airports as I can. I’m proud to announce that the first round of The Airport…
-
Delta, United Schedule Half as Much Flying as American in June
–
Over the weekend, Delta and United filed their June schedules, and again, I dove into Diio by Cirium data to see how things look. Compared to the American filing from last week, United and Delta…
-
United’s Short-Sighted Efforts to Preserve Cash at All Costs
–
Of all airlines, United has by far had the most dire predictions for the arc of the COVID-19 pandemic. President Scott Kirby rightly set the tone early by sounding alarms when others thought it could…
-
Cranky on the Web: Recovery Thoughts, Frontier’s Middle Seat, Air Canada’s Refund Refusal, Change Fees
–
I sat down with Courtney Miller for a 35 minute discussion that ranged from Hawaii’s uniqueness to through on the recovery. Come on, you know you were just looking for a good way to kill…
-
3 Links I Love: Emirates on COVID, Alitalia Being Alitalia, The Queen Flies High Again
–
This Week’s Featured Link Emirates’ Tim Clark: Coronavirus is a black swan event for the airline industry – The NationalI’m a sucker for a CEO interview that actually has substance. Here’s a good interview with…
-
American’s June Domestic Schedule Sees Modest Growth, Texas Cuts
–
I’ve analyzed May schedules to death over the last couple of weeks, so now it’s time to move on to June. My assumption is that May should be the low point, and that means we…
