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When Social Media Attacks
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Anyone else get the feeling that there comes a point when social media can be a bad thing? Oh sure, it has incredible power, but that’s both good and bad. On the good side, it…
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Spirit’s Marketing Chief on Fees for Optional Items (Across the Aisle Interview, Part 2)
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And we’re back with Spirit’s Chief Marketing Officer, Barry Biffle. Yesterday we dug in on the new routes out of Chicago and Vegas. Today, it’s time to talk fees. Many of you love to hate…
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Spirit’s Marketing Boss Talks About Big Moves In Chicago and Vegas (Across the Aisle Interview, Part I)
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I know that a lot of people love to hate Spirit, but I’m not one of those people. That airline has made its model very clear. You’ll get a very low base fare but just…
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Cranky on the Web (June 20 – 24)
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What do airline alliances mean for you? – CNN Out of the Office Airline alliances aren’t necessarily all they’re cracked up to be. There are some benefits, but not nearly as many as you might…
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Topic of the Week: WWBD?
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That’s the question. What will Boeing do? The Airbus A320neo has been a hot seller at the Paris Air Show this year, and even American is said to be in talks with Airbus about buying.…
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JetBlue Orders New Airplanes, Focuses East
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We already talked about the massive number of orders rolling in at the Paris Air Show this week, but there was one that caught my eye. That’s right, it was JetBlue’s announcement that it will…
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Who Cares About the Paris Air Show?
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When you think of air shows, you probably think of a warm summer day, some cool flying demonstrations to show off military might, and a few static displays of airplanes to walk through. That’s the…
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Airline Fee Outrage is Just a Symptom of the Real Problem: The Brand
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I’m sick and tired of people complaining about airline fees. You might think this means I’m going to defend the airlines and blame everyone else for being dumb. That’s not the case, at least not…
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Cranky on the Web (June 13 – 17)
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Delay rule bumps up flight cancellations – CNN Out of the Office When I saw an article on CNN parroting the DOT’s press release about how tarmac delays have gone away and the DOT is…
