Cranky on the Web (June 20 – 24)

What do airline alliances mean for you?CNN Out of the Office
Airline alliances aren’t necessarily all they’re cracked up to be. There are some benefits, but not nearly as many as you might expect.

In the Trenches: Changing up the RoutineIntuit Small Business Blog
Making things run better at Cranky Concierge is always a good thing. I just need to make sure I don’t shoot myself in the foot.

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It is very obvious that you are biased toward southwest airlines but it is inexcusable to not address their pilots racial, ranting over the radio.

Bob K

What does this have to do with anything here?

And what have you been smoking?


What have I been smoking??? What is this southwest pilot smoking is a better question


Why? What effect does a pilot erroneously making stupid statements over an open mic have to do with an analysis of the airline business? May I suggest you grind your axe elsewhere? Cheers!

Alex Hill

Cranky, nice article on the myths of alliances. A few nits to pick, though. You note that it’s not possible to upgrade on oneworld partners. That’s no longer the case. AA, BA, and Iberia miles can now be used to upgrade each other’s flights, though (like Star and SkyTeam) only on full-fare tickets and with significant restrictions. More generally, the inconsistency with upgrades is due more to the cultural/competitive environment difference between US-based airlines and airlines based elsewhere than a weakness of alliances. US-based airlines (Delta excepted) generally allow upgrades on international flights from cheap fares, while airlines elsewhere don’t.… Read more »


From the CNN article, I think you glazed over the idea of lounge access (for example, if you are a Star Alliance Gold member, lounge access when traveling internationally to member lounges and specific Star Alliance lounges), and didn’t even touch on free baggage allowances on partner airlines with Alliance status (For example, being allowed three free checked bags on United if you have Star Gold status).

These two things are far and away the two biggest things that keep my flying within one alliance (in addition to the mileage accrual), not upgrade oppotunities or anything else that was mentioned.