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The 787 is Helping United Shrink Los Angeles And Grow San Francisco
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There’s been plenty of talk about how the 787 is going to provide all kinds of opportunity for airlines to do new and cool things, but if you want to see it in action, look…
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Southwest’s Chief Marketing Officer Responds to My Thoughts on Transfarency
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After I wrote my thoughts about Southwest’s new Transfarency campaign, I received a note from Beth Harbin, Southwest’s Senior Director of Communications. Since I hadn’t been at media day to hear the presentation, she wanted…
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Cranky on the Web – Talking Airports, More American-US Airways Cutover
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TT016: Airport and Airline Trends With The Cranky Flier Brett Snyder – The Terminal Podcast Jonathan had me on his podcast meant for airport professionals. We talked about a whole bunch of fun things. If…
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Topic of the Week: Should I Change This Feature?
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Many years ago when I scaled back my writing, I decided to fill the Friday void with a “topic of the week” for you all to discuss. I’ve asked on a couple occasions whether you…
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Hawaiian’s New Premium Cabin Flat Bed and Additional Extra Comfort Seating is a Calculated Move
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Earlier this week, Hawaiian Airlines announced it would be rolling out flat beds in its premium cabin (sold as First domestically and Business internationally), and it would double the size of its Extra Comfort section.…
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Trying Frontier’s New Onboard Experience (Trip Report)
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Having chosen the United 787-9 for my flight out to Denver, I completely forgot that I needed to book a return as well. Knowing I was going to meet with Frontier, I really thought it…
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Frontier Management Tells Me How It’s a Different Kind of Ultra Low Cost Carrier
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Though my recent trip to Denver was for a wedding, I had ulterior motives. I was hoping to schedule some time with Frontier’s executive team since the airline has been doing some really interesting things…
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Cranky on the Web – The End of the US Airways Name
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Last flight of US Airways evokes ‘golden age’ of air travel – CNN If all goes well, you’ll be reading this when the US Airways name has disappeared and everything is running just fine as…
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Topic of the Week: Delta’s Shrinking Upgrade Opportunities
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Delta announced third quarter earnings this week, and one stat caught my eye. Compared to the third quarter of last year, Delta had 5 percent more First Class seats flying. Incredibly, it ended up selling…
