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Lufthansa is Not Happy About Reports That Seem to Accurately Show Bookings are Down
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Back in June, Lufthansa Group announced that any bookings made through a global distribution system (GDS) would have a 16 euro fee tacked on. At the time, I said it was a big mistake. Early…
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Cranky on the Web – Will JetBlue Ever Come to Cincinnati?
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What’s it going to take to get JetBlue? – Cincinnati Enquirer Cincinnati apparently really wants JetBlue, but it seems to me that’s unlikely with Delta still flying nonstop to Boston up to 4 times a…
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Topic of the Week: Your Favorite Book About the Airline Industry
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I’ve just finished re-reading (for the 10th time, probably) my favorite book ever written about the airline industry… Hard Landing by Thomas Petzinger Jr. If you’re looking for a compelling history of the airline industry…
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The Innovative GatwickConnects Allows You to Connect Between Airlines That Don’t Work Together Without the Risk
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Ultra low cost carriers are great at bringing low fares to places, but they don’t really help connect people into the broader air travel network. None of these airlines interline with other carriers, and a…
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Where I Ditch The Airplane for a Drive Through the Desert (Trip Report)
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I realize this is about as far from a normal trip report as I’ve written, but it’s what led me to drive on this trip that makes at least part of this post relevant. Poor…
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Air Canada’s President Goes Across the Aisle to Talk About Adding Seats to Airplanes, the Rise of Rouge, and More
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When I was at the Boyd conference in Vegas a couple weeks ago, I had the chance to sit down with several airline execs. You already heard from Virgin America CEO David Cush on his…
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Topic of the Week: Do You Like Delta’s Pay Raise?
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Delta announced what, on the surface, looks like big pay raises for non-union employees this week. Wages will rise 14.5 percent. In addition, Delta will match 401k contributions at a rate of up to 6…
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If You’re Going to Charge for Seat Assignments, Lufthansa, You Better Well Honor Them (Tales from the Field)
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Lufthansa is probably the most hated airline in the travel agent world these days for a variety of reasons. It just started charging a surcharge for those who book through travel agent systems, first of…
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American Really Screwed Up When It Sent the Wrong Airplane to Hawai’i
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File this one under “how the hell did that happen?” On August 31, American sent an A321 from LA to Honolulu that wasn’t allowed to fly that far from land. While I don’t think any…
