Technology
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A Standard for Mobile Check-In
I mentioned last month that Air Canada had began allowing customers to check-in using their mobile phone. (Sadly it didn’t work for…
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Air Canada Brings Your Boarding Pass To Your Mobile Phone
In another, “Why is the US so far behind?” moment, Air Canada announced last week that you can now go straight to…
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Fighting Turbulence
You know the feeling. You’re sitting there reading your book when the seatbelt sign comes on. Then you start bouncing around. Just…
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Delta Gets Bloggy
Delta’s really been pushing into the whole web 2.0 world more than any other airline lately. Today, they took another step by…
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Virgin America Sells Tickets, Website Stumbles
The release came out this morning saying that Virgin America was starting ticket sales today. Woohoo! I remember over three years ago…
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Delta Starts Podcasting
In Delta’s never-ending quest to “get all web 2.0,” they’ve decided to get into the podcasting business with a site called SiteSeer.…
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Airline Information Going Mobile
Ah, Memorial Day. The start of summer and the start of airline delay season. Is there anything worse than getting stuck in…
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Delta Needs More “Change”
I mentioned last week that Delta was launching their new community site at delta.com/change. Though they didn’t get it up in time…
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Ryanair’s Southwest Knockoff
I’m guessing that most of you who read this blog know about Southwest’s “Ding!” application. In short, you download a program that…
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It’s Dork Time!
Sometimes, I just find the need to dork out. When a friend passed along the link to flightmemory.com, I knew it was…
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What Really Happened to JetBlue?
Thanks to the IAG Blog for pointing out this excellent article on JetBlue’s operational issues in February. We’ve all heard the customer…
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US Airways Reservations System Transition Goes Well
I’m guessing that at least half of you reading this post saw the title and decided to read more because it contradicts…