Cranky on the Web: How Airline Systems Work, Delta Questions, Handling Tight Connections, Cranky’s Adventure

Cranky on the Web: How Airline Systems Work, Delta Questions, Handling Tight Connections, Cranky’s Adventure

Cranky on the Web

How do airline computer systems work?CNN Money
I am no expert on IT, but CNN still wanted to get a better, basic understanding of how airline systems work in light of the Delta mess. I was happy to chime in with that.

Questions Read the post

3 Links I Love: Why Southwest Says Its IT Failed, Calls for Southwest CEO’s Head, Talking Alaska-Virgin America

3 Links I Love: Why Southwest Says Its IT Failed, Calls for Southwest CEO’s Head, Talking Alaska-Virgin America

This week’s featured link:
Southwest CEO: Router failure that grounded flights equated to ‘once-in-a-thousand-year flood’Dallas Morning News
Something tells me this is as close as we’re ever going to get to figuring out what really happened when Southwest’s systems melted down. I have a picture of Southwest’s IT … Read the post

3 Links I Love: Southwest’s Inexcusable IT Meltdown, Why Concorde Failed, Boeing 100

3 Links I Love: Southwest’s Inexcusable IT Meltdown, Why Concorde Failed, Boeing 100

Hope you like videos, because this week is full of them.

This week’s featured link:
Live from the Listening Center discussing recovery efforts with Southwest’s Chief Operating OfficerSouthwest Airlines Facebook Page
If you were flying Southwest over the last couple of days, … Read the post

Slowly But Surely, Expedia Catches Up with the Times on Flight Search

Slowly But Surely, Expedia Catches Up with the Times on Flight Search

For many years, shopping for an airline ticket was about two things: price and schedule. More recently, that’s been changing. Airlines have worked hard to find ways to differentiate themselves and their product offerings. While this has been great for travelers, online travel agents hadn’t kept with the times and … Read the post

Travelport launches a new ‘We’re There’ commercial to showcase its Travel Commerce Platform (Sponsored Post)

Travelport launches a new ‘We’re There’ commercial to showcase its Travel Commerce Platform (Sponsored Post)

As you know, Travelport has brought me out to a couple of events in previous years. There was the rollout of the merchandising platform at CAPA in 2013. Then there was last year’s Ignite Conference where former American CEO Bob Crandall put on quite a show. Now the Read the post

The Innovative GatwickConnects Allows You to Connect Between Airlines That Don’t Work Together Without the Risk

The Innovative GatwickConnects Allows You to Connect Between Airlines That Don’t Work Together Without the Risk

Ultra low cost carriers are great at bringing low fares to places, but they don’t really help connect people into the broader air travel network. None of these airlines interline with other carriers, and a good number don’t even allow you to connect between flights on that airline. London’s Gatwick … Read the post

The Three-Month Countdown to the Disappearance of US Airways Begins Saturday

The Three-Month Countdown to the Disappearance of US Airways Begins Saturday

This Saturday is an incredibly important day in the merger between US Airways and American. The airline has announced that the three-month transition to a single reservation system begins then. And once it begins, there is no turning back. US Airways will officially disappear from consumer view on October 17.… Read the post

Cranky on the Web – Bounty for Hacking Airplanes, Avatar Again, Media Mistakes, More

Cranky on the Web – Bounty for Hacking Airplanes, Avatar Again, Media Mistakes, More

I’m on vacation through next week, but that doesn’t mean I’m leaving you hanging. I have new posts ready to go on the usual schedule, including today’s round-up which is pretty full. I will be slower at approving any flagged comments and responding to any emails. I’ll be back as Read the post

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