Frequent Flier Programs
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United-Continental Merger Closing Was the Third Most Interesting Story on Friday
By now, you undoubtedly know that the United and Continental merger has officially closed and United Continental Holdings is now the parent…
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The Delta SkyMiles Discussion
And now, the talk you’ve been waiting for. Let’s talk SkyMiles. As someone who considers himself miles-agnostic (meaning it doesn’t impact my…
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Cranky on the Web (July 19-23)
Airport Effort to Charge More During Peak Times Could Hurt Passengers – BNET Airports are one step closer to being able to…
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WestJet Launches Cashback-Style Rewards Program
Leave it to those wacky Canadians to launch one of the more unique and straightforward frequent flier programs. WestJet has rolled out…
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Why Delta SkyMiles is Lagging as a Loyalty Program for Non-Elites
Many of our Cranky Concierge clients come to us looking for help using frequent flier miles. Though we don’t provide nearly the…
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United Rolls Out One Way and Cash Plus Miles Awards
I had heard rumblings of this nearly six months ago, but now it’s official. United is offering one way award redemptions, and…
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Cranky on the Web (November 14 – 20)
First Space Hotel Set to Open in 2012 – Asylum.com I was asked about travel to space. Fun topic, but I don’t…
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United and Continental Now Have Reciprocal Upgrades But That Doesn’t Mean They’re Merging
I suppose it’s inevitable. Any time two airlines move closer together, the speculation that it means they’ll merge picks up. Right now,…
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Alliances, American, BNET, British Airways, Cranky Concierge, Frequent Flier Programs, Government Regulation, Oneworld, US Airways
Cranky on the Web (Nov 9 – 13)
American and British Airways Still Waiting for Feds Antitrust Immunity Decision – BNET The waiting game continues as the DOT has gone…
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What I Told the Airline People at the Frequent Flier Conference
Thank you to everyone who commented, emailed, and tweeted about what you wanted to see from the airlines regarding loyalty programs. I…
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United Introduces Elite Status for Anyone Who Wants to Buy It
United fliers will now be able to purchase elite status on a flight-by-flight basis. Is this a smart move? While I can…
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Cranky on the Web (September 28 – October 2)
How Much Rest Should Pilots Get? – BNET Pilot rest rules are being discussed at a fever pitch now. See what the…