United
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United’s New CEO Continues to Say the Right Things, but Talk is Cheap
United’s new CEO Oscar Munoz continues to show that his public persona is nothing like that of his predecessor Jeff Smisek, making…
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With Smisek Forced Out, United’s New CEO Oscar Munoz Has a Unique Opportunity
I didn’t expect it to happen like this. Over the last few years, people have called for now-former United President, Chairman, and…
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United Does a Quick Hop Well (Trip Report)
You’ve already seen my posts on how the flight attendant training went in Houston, but I didn’t talk about how I actually…
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A Three Hour Introduction To How United Serves a Long Haul Premium Cabin Meal
Yesterday I gave an overview of my day going through International Service Training for flight attendants at United. Today, I’m going into…
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Reflecting on My Day Training to Be a United Flight Attendant
A couple months ago, United asked me if I’d be interested in coming down to Houston to do a day of flight…
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Topic of the Week: United Upgrades Its 767s But Eliminates First Class on Them
This came out of an internal communication at United earlier this week. The airline is going to redo its 767-300s and eliminate…
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Is a Labor Slowdown The Reason United’s Operation Has Been Terrible?
I’ve received several emails and read a handful of articles talking about United’s recent operational problems. If you’ve flown United this month,…
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United Exits JFK, Consolidates Its Power at Newark
I think many of us were surprised this week when United announced it would shutter its New York/JFK operation, bring its transcon…
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Topic of the Week: United and the A380
There is a terrible rumor going around this week that United is going to take on 2 A380s, pretty much because Airbus…
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Topic of the Week: United’s New Beta Website
This week, United opened up it’s new beta website to the general public. Have you played with it? Head on over to…
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Two Hours of Fighting About the Middle East Carriers, and I Still Can’t Get Excited
At last week’s CAPA conference, the highlight was supposed to be the panel debate between US and Middle East carriers over whether…
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United Makes Some Big Fleet Changes, More Widebodies Coming to Domestic Flights
Over the last few years, we’ve seen most US airlines get really excited about using smaller mainline aircraft in favor of having…